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"my stay at this hotel was extremely horrible first of all the sheets and towels had stains on them. and when I tried to adjust the heat it just blew cold air not even cold just this weird feeling. the whole room was extremely cold the whole entire night and when I had to wake up to go to work to shower, the water was extremely cold but the sink water had hot water which is ironic. the floors were really dirty and it smelled weird in there. I only stayed there because I knew that the other rooms were'nt going to be better. this is a very crappy hotel. I don't think you guys should call it a hotel you should call it a motel"

"Reception staff were amazing (Thank you Ki!). Hotel is on a junction so a little noisy but nothing major. Breakfast every morning has a good selection and coffee is available all day. Really close to 2 subway stations and easy to get everywhere. Would recommend!"

"Room temp and tv was fine "

"I booked the junior suite with the large balcony on the second floor & the property staff put me in a much smaller room on the third floor. When they were told of their mistake, they told me to contact Expedia for any issues, concerns, or refunds. When i asked for a receipt that reflected the room in which i had to stay, they told me the receipt will look like the one i received from my booking, even though i never stayed in that room. Their towels & washrags were heavily stained. When house keeping was told, they brought new towels that were still stained. The mirror in the bathroom was broken & swinging loose. Now the property staff are trying to give me the run around on my receipt, telling me they have to make a receipt & that I’ll get it via email within 24hrs. I told them i need that reflected in writing because i have no guarantee that that email will be sent. They told me once again they need to contact their manager. "

"Nice room but no hot tub or whirlpool in the rooms"

"Liked the location of the hotel, convenient, safe, quiet. The room feels comfortable, of good size, especially the bathroom. Gym is big with plenty equipments, runners, bikes, climbers,etc. Staff are very friendly and helpful. "

"The bathroom was awsome. The bed however was lacking. The mattress pad was to small and would not stay in place. The blanket was a sheet then duvet then another sheet ontop. The tv had limited shows and was old. Other hotels have netflix or other platforms you can log into tmeporarily. "

"The room is exceptionally clean and the staff are very professional. I have truly enjoyed my stay here."

"My room was very run-down, and the cleanliness of the bathroom and bed sheets was lacking. I have pictures to prove this. Additionally, the "washcloths" in the bathroom was microfiber; one that you would use to dust NOT to clean your body. It was dingy and I obviously did not use it. This experience was very disappointing. "