“When we arrived the hotel at 5pm, our room was still not available and we were asked to wait for 20 minutes. The room had a terrible and disgusting smell. When we asked to have our room changed, they replied saying that they did not have a single room available. Later on, the duty manager called saying that they have an available room on the higher floor, however we went and inspected the room and still found the same disgusting smell. The duty manager told me there was no more room available……
“When we arrived the hotel at 5pm, our room was still not available and we were asked to wait for 20 minutes. The room had a terrible and disgusting smell. When we asked to have our room changed, they replied saying that they did not have a single room available. Later on, the duty manager called saying that they have an available room on the higher floor, however we went and inspected the room and still found the same disgusting smell. The duty manager told me there was no more room available……
Shermaine