搜索哥伦比亚的公馆

“The property was ok but our initial interactions with the staff was not. Due to a UofM football game that weekend, I needed to prepay for 3 hotel rooms for myself and two other family members 4 months in advance. When I arrived, the team member asked if the person with me was one of the family members by their name. I stated no, that she would be there in about 1 hour. When the family member arrived, the same team member told my family member “there was no reservation under that name”. Then it……

“I booked a single bed room and paid for it. When I was about to check in, the front desk told me that my information was not in the system. I said how could it be possible, so I showed him my payment receipt. After a long time, they suddenly told me that they found it and upgraded my room for free. In the end, they gave me a room with two beds. I told the front desk that I was alone! Unpleasant”

“good experience”