“Just a few days prior to my reservation (that was booked months and months ahead), Princess said I couldn’t stay at their property because it was overbooked. They said we could stay at another location in the area for no additional cost. I accepted it because I was worried I couldn’t find anything else in time. They failed to share any info with the new hotel- including that I needed two beds. I showed up at the new property and they said Princess is known for terrible communication, and that……
“Just a few days prior to my reservation (that was booked months and months ahead), Princess said I couldn’t stay at their property because it was overbooked. They said we could stay at another location in the area for no additional cost. I accepted it because I was worried I couldn’t find anything else in time. They failed to share any info with the new hotel- including that I needed two beds. I showed up at the new property and they said Princess is known for terrible communication, and that……
Lisa