“A beautiful guest house in a fantastic location. I received a very warm welcome, and my room was spotless, comfortable, and well maintained. The breakfast was excellent, and the overall stay offered great value for money. Highly recommended!”
“Check in was chaotic and our evening meal booking was lost! This meant a late evening dining time.
When I got to my room it was obvious the bathroom had not been cleaned (see photo of Bath plug) This was disgusting and reported to reception but it took another day before resolution. No offer was made to change room or compensation.
I have since left messages with manager to try to discuss this issue but had no response which is extremely disappointing and very unprofessional.
I would not come……
“Convenient location bang in the middle of Selkirk. Hotel has a nice bar and restaurant with attentive and friendly staff. Breakfast very good but, at £35 a head, very expensive.”
“The public areas were a bit dark and gloomy. The bedroom was hot and stuffy even with the windows open. Some furniture was quite old fashioned but the bed was comfortable enough. The food was OK but lacked better wine choices. The breakfast was a bit too greasy. Staff were friendly and helpful.”
“Very disappointing. I paid £98 for a very basic twin room for 1 night. Only 1 bed was made up and room was clean but very dated, and the property and grounds have seen better days and are overall quite scruffy. No TV in room but was told I could watch TV downstairs if I wanted to. The shower didn't work properly - either scalding hot or dribbled out cold water. Sink took ages to drain, noisy radiator. Was only given 1 small bath towel and 1 small hand towel. Hosts very friendly and was a very……