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TLDR: The cockroach was unfortunate, but the refusal to refund was unacceptable.
Full Story: Look, I’m a reasonable traveler. I’ve stayed in budget motels before, and I know that sometimes nature finds a way indoors. When I walked into my room at the Super 8 in Ellenton after a long day at the beach, and a cockroach decided to take a stroll across the pillow, my family and I were definitely grossed out. We weren't looking for a war zone; we just wanted a clean place to sleep.
We politely……
“
TLDR: The cockroach was unfortunate, but the refusal to refund was unacceptable.
Full Story: Look, I’m a reasonable traveler. I’ve stayed in budget motels before, and I know that sometimes nature finds a way indoors. When I walked into my room at the Super 8 in Ellenton after a long day at the beach, and a cockroach decided to take a stroll across the pillow, my family and I were definitely grossed out. We weren't looking for a war zone; we just wanted a clean place to sleep.
We politely……
Danielle