预订汉诺威酒店宾馆住宿限时优惠

“Very nice hotel !”

“1. Upon arrival, valet service was unavailable. When I called reception for guidance, I was directed to park in a random parking garage nearby. As a guest unfamiliar with the area, I had to walk alone for approximately 10 minutes at night carrying my belongings, which felt unsafe and completely unacceptable for a hotel of this standard. 2. The hotel had run out of drinking water entirely. No bottled water was available anywhere. I have honestly never experienced a hotel being unable to provide……

“A very clean hotel.”

“Good”

“Very accommodating”

“Place was clean and staff was friendly.”

“Wonderful experience.”

“I called specifically to book a certain room and my reservation room was moved without any confirmation. I have allergies and I like to cook food for myself when I’m away - but the room I was given did not have a kitchen even though I called specifically to book that type of room. When I alerted the front desk about this, they said it was “ someone new” who moved me and there was nothing they could do. I could hear the entire phone call of them talking about me and it was super uncomfortable……

“Yes”

“The staff were friendly and went out of their way to make you feel welcomed.”

“The hotel was lovely, and the rooms were comfortable. Outside the hotel, for several hours a night, cars drove by with modified mufflers, revving their engines and playing loud, reverberating music. It was so disruptive to any sense of peace and quiet, especially between the hours of 10 PM and 2 AM. Really nice place, but will not return due to the street activity and noise.”

“All nice, nic3 service!!”