“The hotel wasn't bad. But I expect a little more based on rating and money. The hotel's lobby is small. The pet fee is expensive $100. There is no tea in the room. The keurig coffee is some generic brand. The next day when i went down to ask for some hot water (for drink), the front desk people to ask me to wait for the restaurant to open.”
“The description and pictures were not even close. The lobby was dirty, not dusty but the walls needed cleaned, the rug was filthy and the entrance/exit door was so disgusting I wouldn’t even touch it with my hands. The room was better but there was a smell to it. It was clean except the wall next to the night stand. You could see the steaks from things being spilled on it. There wasn’t a rug under the living room coffee table which is no big deal, but there was no kitchen/dining room table to……
“My couch had "suspicious" stains on it. I reported that to the front desk the first morning I was there and got to live with those suspicious stains the whole time I was there.
The icing on the cake was also getting charged about $150 when I left early after checking out for a family medical emergency”
“Our room was clean and the staff was very courteous. I noticed that the hotel has upgraded the decor in the lobby. It is clean and well done. Every time we are in Topeka we stay at the Hilton Garden.”