Best Resorts in Kissimmee

"Room was clean, staff and personal at the pool really nice "

"I had a very disappointing experience during my recent stay. When I checked in, I was told that I had an account from previous visits and would receive a free night stay, but at checkout I was charged a completely different price than what was originally quoted. In addition, there were several maintenance issues in my room. The water pressure in the shower was very poor, and the showerhead was not working when I first arrived. I had to contact the service desk and wait for it to be replaced before I could even leave to get something to eat. The bathtub was also clogged, causing dirty water to pool around my feet while showering. The bathroom sink had the same issue, and it was also leaking underneath, which caused all of my towels to become wet. On top of that, the TV remote did not work properly, and no one followed up to resolve the issue in a timely manner Overall, the lack of responsiveness and attention to these problems made my stay very inconvenient. To make matters worse, the supervisor I spoke with at checkout was very rude and dismissive when I tried to explain the pricing discrepancy and the issues I experienced. No effort was made to address my concerns or offer any kind of credit. This was not the level of service I expected, especially as a returning customer, and it was one of the worst experiences I’ve had."

"Room was clean and had everything I needed. And more. Staff was helpful. If anything could be different Check out time could be 11, that would be helpful or staggered to assist in less busy departure. Luggage cars were all used at the same time and everyone was checking out same time. Made the parking lot extra busy. "

"Everything was clean and the staff was friendly. The beds were nice just always check to make sure everything is to your liking. The shower was great. We will definitely be staying again."

"No issues with the room. Can hear some noise from neighbors but nothing major. Shower is small"

"Rooms smelt like basement I asked for a refund was told I would be getting a refund as I paid for early check in and checked out before 4pm check out and have not seen my refund yet "

"Clean kid friendly good breakfast great location active parking lot security "

"Very beautiful and wonderful smelling property. A very lively atmosphere with immaculately landscaped grounds. Pool area was one of highlights of this gorgeous resort. Will definitely be visiting some of their other locations. "

"The property was great the location and the pool. I just wish that the pool was a little, a little warmer and one of the pools they will fix the heater."