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“Rooms were amazing! We got upgraded to villa suite by the wonderful manager and very accommodating staff. Food was 8/10, could work on variety throughout the days so it’s not the same everytime but the meat stations changed everyday which was really nice! Entertainment was meh, Could really use improvement but overall experience was 8/10, would definitely recommend and return for a future visit!”

“staff are friendly, very nice environment, walking distance to the near by beach, good swimming pools. India and beach side restaurants' food are delicious ”

“Property is very very big and right on the beach. I would say the biggest complaint is the wifi in the room is very weak and not that much better when you go around the property. Second, please put a window instead of a screen in the bathroom. We were next to the stairs and it’s just people walking around all hours of the night talking loudly and sliding their feet in their sandals on the ground. Third, it’s not really a complaint but the pool bar would be better if it was completely wrap……

“The pool side was comfortable. The beach was on site perfectly. Everyone was welcoming. Room were clean. Bathrooms clean. Access to bathroom tissues, hand washing stations, hand towels. Staff was kind and friendly. Buffet always full and stacked. I would absolutely go back to this hotel. What an experience. ”

“Hôtel super bien placé pied dans l eau, bungalow magnifique , accueil chaleureux . Tout était parfait . Club de plongée dans l hôtel . Le personnel est à vos petits soins . Nombreux transats Buffets très variés Aucune remarque négative , je recommande ”

“去到蒙巴薩，一定要選好的住宿環境，這個飯店的住宿環境算中等，不是每天晚上都有 party，幾個餐廳而已，適合海邊玩玩水，上岸發呆，看來是必須要住面海的House”

“Tolle Unterkunft, leckeres Essen und ein grandioses Frühstück. Auch der Pool mit Blick auf den Strand ist top. Absolute Empfehlung!”

“Amazing place! ”

“Customer service at the reception could be worked on. The staff seem to go good at everything on the computers but when dealing with people and concerns there’s a lack of skill.”

“Zimmer waren gut.Zwar etwas in die Jahre gekommen aber völlig ausreichend. Personal war sehr freundlich und hilfsbereit. ”

“This hotel is beautiful. I cannot express how lovely our time was here. The room was a great size with plenty of space a storage, and we had a balcony from which we could watch monkeys play in the trees. The aircon was a godsend! The hotel is set up as about 10-15 villas rather than as one large complex. This creates a much more boutique and homey feeling. There are many areas to enjoy in the hotel, including the gorgeous private beach. The food was exceptional, and despite being all inclusive,……

“We recently checked into your hotel and unfortunately encountered several issues during our stay. Upon arrival, we were informed that because we hadn’t pre-booked breakfast, no meals would be available the following day—even if we wished to pay for them—due to an event taking place. We explained that we needed access to food due to health conditions, but no alternative solution was offered. Additionally, we were promised a water dispenser that never arrived. Later that evening, the air……

“We stayed for 11 days at Neptune Paradise, we had amazing time, room and bathroom has really good size, spotless clean thanks to our cleaner Mohamood, whole resort is very clean and well looked after, good variety of food, something for everyone, staff very friendly and helpful. No shops in walking distance, if you want to stay in this hotel, make sure you bring everything you need with you. Only negative thing is unfortunately the beach, big beautiful beach but you cant use it, as soon as you……

“It’s very simple. This is a superb hotel in a wonderful location. So relaxed, so friendly and the food is delicious. The staff could not be better. It’s every bit as good as the photos!”