“Good hotel, Good location to the town of Rugby. Fantastic reception staff who i believe was called Mary. She is awesome and a credit to the establishment.”
“Clean enough room is the only positive. Long wait for checking in and then a key that didn’t work. No plugs by the bed. No shampoo in the bathroom. Slippy shower with only a sign to warn of this behind the door itself.”
“We enjoyed our stay at Brandon Hall Hotel and Spa. On the first day, our room was quiet and comfortable, and the hotel staff we met were all pleasant and very helpful. The spa facilities were good, with the pool, sauna and steam room adding to the enjoyment, though the lockers could use attention.
The second day was less relaxing, as a large event caused corridor noise late into the evening. Our pool visit was also disappointing due to disruptive behaviour from leisure members, which the staff……
“Friendly helpful staff on reception, excellent breakfast, clean and well equipped room (Americans will find it small). Quite a complicated layout of the site which could do with better signage for those arriving after dark.”