“Good hotel, Good location to the town of Rugby. Fantastic reception staff who i believe was called Mary. She is awesome and a credit to the establishment.”
“We enjoyed our stay at Brandon Hall Hotel and Spa. On the first day, our room was quiet and comfortable, and the hotel staff we met were all pleasant and very helpful. The spa facilities were good, with the pool, sauna and steam room adding to the enjoyment, though the lockers could use attention.
The second day was less relaxing, as a large event caused corridor noise late into the evening. Our pool visit was also disappointing due to disruptive behaviour from leisure members, which the staff……
“The room at the hotel was lovely very clean and the staff were amazing but the dining experience left a lot to be desired. We were advised to book for what was described as a carvery type meal which we did but could only get one slot at 6.30 so booed that. We decided as there was such a long wait to go to the Knights tavern for a drink first and we saw the food being served and it looked really good so we asked if we could cancel the buffet and order there which we did and paid for the meal.……