“Room was dirty damp and smelly. The efficiency kitchen was disgusting, a total joke! Arrived at midnight so no choice but to spend the night! We talked to the staff at the front desk first thing in the morning and was promised a full refund which we never received. Contacted Expedia upon returning home and refund was denied because the room key was left in the room. We were only there for 6 hrs paid $936!! Terrible experience DO NOT RECOMMEND”
“Room was dirty damp and smelly. The efficiency kitchen was disgusting, a total joke! Arrived at midnight so no choice but to spend the night! We talked to the staff at the front desk first thing in the morning and was promised a full refund which we never received. Contacted Expedia upon returning home and refund was denied because the room key was left in the room. We were only there for 6 hrs paid $936!! Terrible experience DO NOT RECOMMEND”
Jessica