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"Shuttle service from and to the airport is very convenient. Breakfast was very good. Nice Hotel!"

"Location is amazing: in the heart of downtown. Transportation is within walking distance. There are two metro stations super close by, Callao and Gran Via. Also buses out front. The hotel is just a beautiful property, perfectly appointed with era-appropriate furniture and features while also modern conveniences and a gorgeous bathroom. It was isolated from street noise but you can hear noise from other rooms (I think it's the new normal). Great staff. Incredible buffet breakfast (which was optional)."

"Hotel Regina was perfect at all levels! I cannot recommend this hotel enough. Everyone was always willing to help and make my stay enjoyable and memorable! "

"We love the Time we spent with This Hotel Puerta America it’s a beautiful hotel we love it "

"Wonderful hotel in a great location close to restaurants, shopping and the sights in Madrid. The rooms are clean and the employees friendly and helpful The rooftop bar and pool is fantastic - you will want to go every day of your stay! I will definitely stay at this hotel when I return to Madrid!"

"From start to finish it was nothing but perfect. Location was right in Gran Vía next to Plaza España metro station. Juan or José? (intern) and Andrés were very kind at check in. Very helpful men. The room was great and comfortable. It had everything I need. Looking forward to coming back again!"

"The best thing of the hotel is the staff, specially the desk , both Carols , Laura and Jelen all are incredible, thanks for everything."