6/10 Okay
Marion
Traveled with group
Mar 24, 2023
Liked: Cleanliness, staff & service
On entering the Hotel there is an extremely strong flowery smell. My friend and I were having dinner in the dining room and halfway through our meal someone came running to the bar from behind a curtain at the bottom of the dining room. Then someone grabs a fire extinguisher and runs down to the other end of the dining room behind the curtain. Then there's other waiters running around and we start smelling smoke. It went on for a few minutes but the waiter didn't seem concerned they said no everything's okay there's nothing wrong. The smell was terrible and my eyes were burning and my throat was hurting. I couldn’t finish my meal. When I returned to my room, it was right next to the area where they were trying to locate the cause of the smoke. The hallway and my room had a smoky smell. I went to the desk to inquire about how long the workmen were going to be working outside my room as I was flying out early in the morning. I mentioned the fire and smoke to the young man at the desk and he said it wasn't a fire; it was someone playing a joke. Some joke! They gave me another room on the second floor. No smoky smell but extremely warm and no working air-conditioning.
Marion
Stayed 1 night in Mar 2023