2/10 Terrible
nirja p.
8 jun. 2025
No le gustó: Limpieza
This resort is very dated and nothing like the pictures in the reservation. We first got to the hotel and they gave us a room completely different than the one that was showing in our reservation. When we got to the room the sofa was so dirty with some questionable stains. Then I had to go back and get new room and the elevators took forever because one was broken. So we had to keep taking the service elevator. When we got to our room the room was better so we thought. At least the couches were leather and I was able to wipe off the sofas but there was a little chair that still had lot of stains. The kitchen had literally no pans, Kitchen towels, dish soap or sponge. If you renting an apartment these things are suppose to be in it. Every other apartment hotel we have stayed at have had atleast things to wash your dishes with. The bathroom was so dated with the vanity that smelled soo bad. After all this we didn’t trust the bed sheets because they looked so bad. We actually went to target for bed sheets and pillow. There were only three pillows per bed and we need two per person. We called the front desk and they said house keeping closes at 4 now you would only know that after you check in. Then it gets even better, the kitchen had so many cockroaches and it was so disgusting. We barley stayed in the hotel because we were so disgusted and my little daughter has autism and was freaking out over the cockroaches all over the kitchen. The apartment and hotel were so dated.
nirja p.
Se hospedó 3 noches en junio de 2025