Villas in Novato

"Great and friendly staff"

"Great place for downtown"

"Hotel was very clean and well kept. Heated pool was perfect for the cool weather. Breakfast included had great options."

"The staff was extremely helpful when we were not sure where to eat or find transportation."

"Very comfortable beds and amazing concierge Havier"

"This was a great stay in a convenient location. It’s cute and the rooms have a nice flair compared to the bigger chain branded hotels nearby, but still is very comfortable. Staff was super friendly. If you’re OneKeg platinum just don’t expect those benefits to be honored. I’ve found Expedia isn’t really good or consistent at administering those and this was one of those properties where they have no understanding of it."

"The property is in a great location in downtown San Francisco. However it is an older hotel so some the rooms and bathrooms are very small. "

"Excellent hotel in perfect location for tourists exploring the wonders of San Francisco with kids of any age. Spacious and spotlessly clean rooms, very comfortable beds and free coffee in room and lobby (kettle for tea available upon request). Friendly staff. Lack of breakfast facilities in house - but cafes nearby and Trader Joes + eating utensils available. Feedback for management would be to reduce waste with ceramic cups, plates, real curtlery. Individually wrapped disposable items create obscene amounts of avoidable waste. Self-service laundry didn’t work out: arrived 8:45am and all machines occupied, next day tried several times from 8:15-9am and door would not open (advertised hours 9-9)."

"Great location and overall great value for the price, but the room could have been cleaner. "