搜索Surrey Heath酒店

“四周環境舒服，出入交通以自駕汽車為主。房間裝修較舊，設備普通，酒店內可供應的飲食選擇較少，鄰近餐廳也不多。”

“Check in process was long as only 1 receptionist (who was arguing with the people she was serving, before realising she’d made a mistake). Bed was comfy, however all pillows (including spares) were firm. Bathroom was dirty & had mould around the bath as well as a limescale covered shower head. Shower head itself had the pipe pointing at the wall so couldn’t turn it properly without flooding the bathroom. No bag in bathroom bin. Paid for a lake view room, but windows were filthy with dust and……

“The room was dirty and badly maintained. There were deep scuff marks on the walls the shower floor was filthy as was the top of the shower. Dirt on the curtains, duvet was torn. Underneath of sink loose and falling off. I have photographs to support this . When I told reception about this they seemed unfazed and just said they would ask housekeeping about it when they came in. We had booked breakfast but decided not to risk it. If the room was obviously dirty and on show what on earth could the……

“Very peaceful”

“Lovely stay. Very helpful host.”

“Very helpful staff. Excellent breakfast.”

“非常好”

“Lifts not working”

“Very close to shops, parking, train station and amenities.”