“Cute boutique hotel. Friendly staff and good breakfast. My room was a bit dark and outdated. I wanted an omelette for breakfast but I was told that it wasnt included. They should definitely put that on the menu for breakfast. Other than that I enjoyed my stay!”
“Great staff, beautiful pool. Incredible food in the restaurant.
But the elevator is broken (and apparently has been for months). Looks like they have no plans to fix it, since we noticed the staff storing cleaning supplies in it. We had to move to a first floor room (from the Nyuri Penthouse Suite) when my husband got into an accident in Costa Rica and could no longer use the stairs. Very disappointing that the management company doesn't consider this a priority.”
“It was my best stay ever at a Hampton - the room was clean, modern and perfect. The staff at the front desk were helpful and welcoming.
The food at the restaurant was expensive and forgettable for what it was, but the great thing is there’s several options within close walking distance.
The complementary shuttle was fantastic. If you’re looking between this and the Hilton Garden Inn - this is a winner!”
“Overall, we had a really nice stay at the hotel. The property was beautiful, our room was comfortable, and for the most part, everything was great.
The biggest issue we experienced was with the staff during meal times. Unfortunately, several interactions felt rude and unwelcoming, which took away from an otherwise enjoyable experience. Hospitality really makes a difference, especially when you’re staying somewhere for a vacation.
We also had a significant issue with the outdoor pool area.……
“Do not rent from this place. The building is empty and up for sale. Their phone # does not work. But they were able to accept my money. Expedia did re-imburse me.
Clearly this is a scam because they sent me an email asking how my stay was knowing full well they are closed.”
“We had a great stay! Breakfast was delicious and the attention overall was excellent. The restaurant on site is a big plus. Prices are on budget and food is really good. A little supermarket next to the hotel makes the location super convenient. Will stay again when visiting Playa Hermosa.”