Search Hotels in Town of Highlands

"everything was great "

"The staff and check in were ok. I stayed here a few years ago when it was newly remodeled I think. Since then it has not been unkept. There were several broken items in the room. It’s ok for an overnight stay. "

"Clean areas ml"

"Only hot option was hard boiled eggs. Toaster only toasted light, even on dark option. Place was clean and organized. No vending machines anywhere in the building. Our room on the third floor smelled like dirty socks unless the AC was on. The thermostat only worked when it wanted to. Saw the front desk lady throw her cigarette down in front of the main door on her way in. "

"Convenient location, friendly staff "

"Clean room clean everything "

"The room was very clean and quiet"

"The breakfast menu was fresh and the coffee at all times was a nice perk. The staff at checkout was rude and even though we had asked for adjoining rooms, we were not provided that at check in. We were instead given rooms on opposite floors. There was something spilled on the side table and something on the bottom of the bathroom door. "

"During our stay, the hotel was undergoing renovations, which impacted the overall appearance of the exterior and lobby and made the initial impression less inviting. That said, the front desk staff and the team at the on-site pub were both friendly and professional, which we appreciated. The pub itself offered limited food options and could benefit from minor updates to enhance its overall ambiance. Upon settling into our room, we noticed an unusual odor from the bed linens, and the carpet appeared in need of refreshing. Due to fatigue, we made temporary adjustments to the bedding to rest comfortably for the night. The hotel shows strong potential; however, greater attention to detail—particularly in cleanliness and upkeep—is needed to significantly improve the guest experience. "