Upper Grand Lagoon Condominium Resorts to Rent

"One of the worst facilities we have ever stayed at! Filthy hallways leading to our crappy, smelly room. Carpet was so dirty I wouldn’t walk on it with bare feet! Actually put my shoes on in the bathroom after showering to keep from walking on the dreadful carpet. Interestingly enough, I checked the ratings (8.4 excellent) before booking…who is submitting these ratings??"

"Overall the place was amazing and I would book here again."

" reserved beac"

"Great service"

"The place was terrible, the pictures lured me in, but I refused to stay there and lost the money I paid for the stay."

"Check in and check out was efficient. Room was very spacious and clearn. We appreciated the bars all around the shower. Bathroom was large and very clean. Property was well maintained. Ample parking. Good lighting in the parking lot. Linen was very nice on the beds. Loved having a fridge. Breakfast worker was exceptionally nice and offered to make us omlettes. Waffle was great! Would definitely book this property again."

"Room was decent, but not best! My bed cover was wrinkled and was soiled. No hot tub available. There was only one polite person at the front desk. I asked about checking out the day before and was told no refund was available. When I went to check in they told me no beds were available and they made me wait 2 1/2 hours for checkin time when they should have just told me I couldn’t check in. The beach view was great. But the hotel overall was not a good pick for me for the price! I didn’t even stay my whole stay."

"Ok"

"The room was clean. There was some cracking dry wall or maybe the drywall tape was coming off I'm not sure. We also were on the top floor, so might have cause that. Not a big deal. Didn't affect our stay. I have 2 main complaints. One being the housekeeping issue. You're on the beach. There's going to be so much sand, yet housekeeping will only come by and clean I think on the 3rd day? Or maybe that's when you can get towels without asking? A full clean on the 4th day. This is the BEACH. Like I said, there is so much sand everywhere that standard is so crazy to me. Our trash built up so badly. They have narrow medium sized trash cans but the elevator that barely fits anything that we shoved our trash in. Next is parking. I wouldn't stay here again because parking is crazy. Just my opinion. It probably isn't an issue for some. But I didn't love it. Otherwise breakfast was decent. They were late a few minutes opening each day we were there. So don't go before 7 because they probably won't be open. Not a big deal. Just wanted to note. They have different things as far as hot Food each day we were there. It overall wasn't terrible..but too expensive to not be al least checking on rokms each day. We pay premiums at this time of year..I kind of expected more for what I paid."