“The front desk did not inform us about other amenities such as free breakfast or Wi-Fi until asked for. Upon arriving in our room, we were greeted by a roach. After complaining and switching rooms, there was no roach, but the fridge was stained with food stains and looked like it wasn’t cleaned for a while. The bedside USB charger was completely smashed and unusable. The bathroom/closet door doesn’t close all the way. ”
“Helpful and courteous staff. CLEAN room and bathroom. Would stay again!
Called enroute to notify as a "late arrival". GPS took us straight there; easy off and on by the Interstate. Outside and lobby was nicely maintained and welcoming. Check-in was a breeze (uneventful). Room was on first floor and thankful it was very clean. Called staff because TV wasn't working; was instructed to unplug and replug myself. All plugs on the wall at the head of the bed suddenly stopped working; called staff and……
“The room reeked of mold. The smell smacked you in the face and the air felt thick and wet, it was disgusting. The floor wasn’t clean. It was covered in crumbs and felt grimy like it hadn’t been cleaned in weeks. You had to wear socks to be able to walk around the room. The bathroom outlet didn’t work either.”
“The hotel was clean, staff was wonderful, the food was good and it has a wonderful rooftop lounge that has a beautiful view and great drinks. Also in walking distance from a variety of different restaurants, lounges, coffee shops”