2/10 Terrible
Nicholas
Business traveler
Jun 19, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was nice, and the night guy was respectful, but that is where it ended. The "At the Door" security deposit was a shock, but it was so late, it was early morning, and I needed to get off the road. I thought that the issues mentioned were sensationalized, they were not!
The sheets have stains, the floor was sticky, there was loose "litter" on the floor and half the pillows were yellow.
I thought, ok nothing that cannot be cured with housekeeping. Grabbed, the towels (which were clean), spread them out and went to sleep.
Woke up the next morning, and during my morning toilet visit, was greeted by the resident roach that came in like a cat who won't leave you alone in the bathroom.
THAT WAS IT!
Checked out early, they did NOT check me out immediately and they would not give me paper work about my visit.
The AT DOOR security deposit was ALSO NOT charged back at that point.
My card still showing a hold on the deposit and currently working on getting back the other 2 nights from my credit card.
SHOULD NOT BE LISTED ON THE EXPEDIA WEBSITE AS A VIABLE PLACE TO STAY!!! DON'T let this place reflect badly on the rest of Expedia for offering it.
Nicholas
Stayed 3 nights in Jun 2024