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Hyatt Place Chicago/Downtown - The Loop

3.0 star property
Hotel with an indoor pool, a short walk to Willis Tower

Choose dates to view prices

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
Meeting facility
Lobby sitting area
In-room safe, desk, laptop workspace, soundproofing
Room, 1 King Bed with Sofa bed (Specialty) | In-room safe, desk, laptop workspace, soundproofing
Hyatt Place Chicago/Downtown - The Loop sits in the heart of downtown, offering a convenient base for city exploration. Guests can grab coffee at the cafe, swim in the indoor pool, and take advantage of practical touches like dry cleaning services and express check-out.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Designer toiletries
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Designer toiletries
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Designer toiletries
  • 349 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Designer toiletries
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(32 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Designer toiletries
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.4 out of 10
Very good
(27 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Designer toiletries
  • 419 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Designer toiletries
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Designer toiletries
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Designer toiletries
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Separate bedroom
Sofa bed - double
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Two Queen Room with Sofabed and Tub

Living area | 42-inch TV with digital channels, MP3 dock

Accessible Two Queen Room with Sofabed and Tub

  • Sleeps 5

View all photos for Accessible Specialty King Room with Sofabed and Roll-In Shower

42-inch TV with digital channels, MP3 dock

Accessible Specialty King Room with Sofabed and Roll-In Shower

  • Sleeps 4

View all photos for Accessible King Room with Sofabed and Tub

Living area | 42-inch TV with digital channels, MP3 dock

Accessible King Room with Sofabed and Tub

  • Sleeps 4

View all photos for Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Designer toiletries
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Corner View King Room With Sofabed

  • Sleeps 4

Accessible Two Queen Beds/Roll-in Shower with Sofa Bed

  • Sleeps 5

Accessible King Bed Roll-in Shower With Sofa Bed

  • Sleeps 4

Queen Room With Sofabed And Tub-Accessible

  • Sleeps 5

Guest Room With Queen Bed, Shower, Sofa Bed-Accessible

  • Sleeps 5

View all photos for Two Queen Room

42-inch TV with digital channels, MP3 dock

Two Queen Room

  • Sleeps 5

King Room

  • Sleeps 4

View all photos for Two Queen Room with View

42-inch TV with digital channels, MP3 dock

Two Queen Room with View

  • Sleeps 5

View all photos for King Room with View

42-inch TV with digital channels, MP3 dock

King Room with View

  • Sleeps 4

View all photos for Specialty King Room

In-room safe, desk, laptop workspace, soundproofing

Specialty King Room

  • Sleeps 4

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About the neighborhood

Map
28 North Franklin Street, Chicago, IL, 60606

What's nearby

  • Willis Tower - 6 min walk - 0.4 miles
  • Merchandise Mart - 8 min walk - 0.5 miles
  • Millennium Park - 11 min walk - 0.6 miles
  • Michigan Avenue - 11 min walk - 0.6 miles
  • Chicago Riverwalk - 13 min walk - 0.7 miles

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 11 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Jimmy John's - ‬2 min walk
  • ‪Arby's - ‬2 min walk
  • ‪Corner Bakery Cafe - ‬3 min walk
  • ‪Cafecito - ‬2 min walk
  • ‪Espresso And Milk - ‬3 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

Hotel near Willis Tower
Chicago Riverwalk and Millennium Park are located near Hyatt Place Chicago/Downtown - The Loop, which provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Self-serve breakfast (surcharge), an electric car charging station, and express check-out
  • Concierge services, a 24-hour front desk, and an elevator
  • Smoke-free premises, a banquet hall, and a vending machine
  • Guest reviews give top marks for the breakfast, convenient parking, and helpful staff
Room features
All 206 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 42-inch TVs with cable channels
  • Refrigerators, coffee/tea makers, and heating

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  • Free WiFi
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  • Air conditioning
9.0 out of 10, Wonderful, 2,223 reviews
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Nov 23 - Nov 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 62 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

Does Hyatt Place Chicago/Downtown - The Loop have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hyatt Place Chicago/Downtown - The Loop?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Chicago/Downtown - The Loop on Nov 23, 2025 start from $110.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Chicago/Downtown - The Loop pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hyatt Place Chicago/Downtown - The Loop?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Chicago/Downtown - The Loop?

Check-out is at noon.

Where is Hyatt Place Chicago/Downtown - The Loop located?

Located in Downtown Chicago, this hotel is within a 10-minute walk of Chicago City Hall, Willis Tower, and State Street. Michigan Avenue and Millennium Park are also within 15 minutes. Washington-Wells Station is only a 2-minute walk and Ogilvie Transportation Center is 6 minutes.

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Reviews

Hyatt Place Chicago/Downtown - The Loop Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 662 out of 1091 reviews
Rating 8 - Good. 245 out of 1091 reviews
Rating 6 - Okay. 86 out of 1091 reviews
Rating 4 - Poor. 50 out of 1091 reviews
Rating 2 - Terrible. 48 out of 1091 reviews

Reviews

10/10 Excellent

Reese

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay would recommend
Stayed 1 night in Sep 2025

8/10 Good

Siyu

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel aligns well with its positioning.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tanay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Close to all tourist places.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 2 nights in Sep 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is kinda tucked away in the south of the loop area, but its clean, the staff are pleasant and the process to check in was quick and full of information about the property amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
It was conveniently located and had accommodating staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
The property staff was very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Lonnie K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very comfortable and clean. I would recommend anyone to stay there.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect for my business travel. Gym was nice, Hotel is clean.
Stayed 1 night in May 2025

8/10 Good

Deena

Liked: Cleanliness, amenities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Dana

Liked: Property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay 10/10
Stayed 2 nights in Mar 2025

10/10 Excellent

Drashauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, staff was super helpful, and the room was nice clean and had a pretty good view.
Stayed 3 nights in May 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and overall a great experience!
Stayed 1 night in Jul 2025

8/10 Good

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Good location. Friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Aug 2025

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, amenities
Very nice would stay again
Stayed 1 night in Dec 2024

6/10 Okay

LAUREN

Liked: Staff & service
Disliked: Property conditions & facilities
In a nice area nice staff. the room itself was run down and carpet felt very dirty. the bathroom fan was not working.
Stayed 1 night in Sep 2025

8/10 Good

Amino

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, easy/close parking garage, within walking distance to attractions.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice experience. Beautiful hotel. The breakfast could have been better and the mattress on the sofa be was worn.
Stayed 2 nights in Jun 2025

8/10 Good

Tashika

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that the location was close to shopping and dining.
Stayed 1 night in Nov 2024