Is Amazing Apartment by Kivoya in the heart of Madrid pet-friendly?

No, pets are not allowed at this property.

Amazing Apartment by Kivoya in the heart of Madrid Reviews, Deals & Photos 2025

Q: Where is Amazing Apartment by Kivoya in the heart of Madrid located?

Located in Madrid Centro, this apartment building is within a 5-minute walk of Plaza de España - Princesa and Gran Via. Royal Palace of Madrid and Puerta del Sol are also within 15 minutes. Plaza de Espana Station and Noviciado Station are within a 5-minute walk.

8/10 Good

philip T.

Jul 21, 2025

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent Get away

Stayed at the apartment for 4 nights. Location was excellent, accommodations were phenomenal and the reception went without a hitch. Definitely recommended for you and your entire family!

Stayed 4 nights in Jul 2025

10/10 Excellent

Theodore p.

Jun 15, 2025

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location. Apartment well equipped

Stayed 3 nights in Jun 2025

8/10 Good

Britt W.

Jul 22, 2025

Liked: Cleanliness, communication, location, listing accuracy

The apartment was in a great residential area. Newly renovated and very comfortable. We had a little trouble at check in which was quickly rectified. Things happen so no big deal. Also the washer was not working when we were there and we contacted the rental agency but did not stay long enough to get it fixed. Great trip to Madrid and great place for our family

Stayed 3 nights in Jul 2025

10/10 Excellent

ANGELO S.

May 24, 2025

Liked: Cleanliness, check-in, communication, location, listing accuracy

4 night stay

Perfect location to many things and close to metro. Only issue washer was not working

Stayed 4 nights in May 2025

10/10 Excellent

Patricia A.

Dec 26, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Madrid vacation

Great location and easy to walk to the center of Madrid.

Stayed 4 nights in Dec 2024

8/10 Good

Karen H.

Dec 18, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

Great location that was perfect for touring the city. Clean property and host was very helpful. Would come again.

Stayed 3 nights in Dec 2024

10/10 Excellent

Gabriel B.

Jul 8, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location, clean and nice

Great location, very quiet, clean.

Stayed 2 nights in Jul 2024

10/10 Excellent

sylvia D.

Jun 22, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Location!

Great location and amenities.

Stayed 3 nights in Jun 2024

8/10 Good

Alex B.

Dec 8, 2023

Liked: Check-in, communication, location, listing accuracy

Amazing spot

Great location, and amazing apartment!

Stayed 2 nights in Nov 2023

2/10 Terrible

CLAUDIO V.

Apr 27, 2025

Liked: Location

Disliked: Cleanliness, check-in, communication

Not very clean

Unfortunately, I cannot recommend this place. From the ckeck-in process, which was disastrous, to the lack of cleanliness of the apartment, to the poor communication with the host, we had a very negative experience.

Stayed 6 nights in Apr 2025

10/10 Excellent

Tim L.

Sep 20, 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Madrid break

Great facilities in a good location perfect for a city break

Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Jul 17, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Short stay in Madrid

Very responsive host. Appreciated the late check in and walk through. Clean location and lots of towels which was nice. Everything as expected and would stay again.

Stayed 2 nights in Jul 2024

10/10 Excellent

LeAnn H.

May 14, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great fun neighborhood

Loved the place in Madrid. The apartment was beautiful. We could walk to all the local places. We also loved the big screen TV for the Real Madrid football match!

Stayed 3 nights in May 2024

10/10 Excellent

Linda V.

Jun 3, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Madrid

Short visit to Madrid. Apartment was exactly as advertised. Very close to my daughter's Host Family.

Stayed 3 nights in May 2024

10/10 Excellent

Kathleen

Apr 28, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Stylish Apartment in a Great Location

This apartment was perfect for our group of 6 as we travelled through Madrid. It is stylish and up to date. They were very responsive and everything you would need was provided. The location is great as well. Our group would highly recommend a stay at this property.

Stayed 2 nights in Apr 2024

10/10 Excellent

Jane H.

Jun 30, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great spot for the family

Easy to locate apartment that was in convenient location and close to city center for our family of five with also an infant. Crib was set up upon arrival which was appreciated. Apartment had everything we needed as a family that was on the move. Beds and furniture all very comfy after tons of walking. Updated bathrooms were beautiful.

Stayed 2 nights in Jun 2024

6/10 Okay

Rasmus Bjørn J.

Apr 30, 2018

Nice on in madrid

Nice new modern

Stayed 4 nights in Apr 2018

10/10 Excellent

Sherry S.

Oct 23, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

European family vacation

We stayed at several places throughout Italy and Spain, but Kivoya was by far our favorite. It was the most comfortable as far as beds and pillows go, having a choice of thick or thinner pillows, comfortable mattress, double sink in the master, washer and dryer, hard to find a dryer, and awesome kitchen. The apartment was just a couple blocks from great shopping and restaurants and public transportation. Perfect. The lock on the front door was a little tricky until you figured out the trick, but other than that, it was a perfect stay.

Stayed 3 nights in Oct 2024

10/10 Excellent

Amy L.

Apr 11, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very nice apartment with movie screen!

This apartment was just as advertised – very lovely with the amenities and the movie theater screen. Walking distance to many areas of Madrid. We loved our stay here. Only slight negative was construction noise in the building next-door during the daytime, but it was minor.

Stayed 7 nights in Apr 2024

10/10 Excellent

Lisa B., Ft. Worth, Texas

Jul 5, 2018

Great property, great location, great host!

My family had a wonderful stay in this apartment! Everything was clean, modern and new. The wifi, air conditioning, appliances, and showers worked great. The beds were comfortable. The owner was very helpful, accommodating, and responded quickly to our emails and texts. The apartment is in a good, safe area with grocery stores and restaurants close by. This apartment and owner deserve 5 stars!

Stayed 4 nights in Jun 2018

10/10 Excellent

ariana r.

May 28, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Loved this apartment!

Karolina met us at the apartment & showed us how everything worked. We still found a few things to ask about later (like how to turn on the shower) & Karolina quickly responded to our texts. The beds were super comfortable, the tvs in each room were a nice extra luxury (especially for my 84 year old aunt who spent the most time resting in the apartment) & the location was an easy walk to the gran via & the mercado. My favorite combination is an old, beautiful building with a renovated apartment & I loved this place! The elevator is tiny so we had to make several trips with our luggage & my aunt’s walker, but it worked, all that mattered. We have gotten a little impatient with the uncertainty of using VRBO places but we will happily stay again at Karolina’s place next time we are in Madrid.

Stayed 2 nights in May 2024

10/10 Excellent

Toni Ann S.

Mar 2, 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

First Time in Madrid

Wow! What an amazing experience! From the very beginning Alma was extremely responsive, helpful and kind! The property was exceptional!!!! It is even better that anticipated! Clean, big, well stocked with all the necessities. Leo the property manager was available to answer any questions and extremely helpful, responsive and supportive!! The apartment is located directly in the center of it all!! Access to a market, bars, restaurants, all within walking distance right in the center of the city! Perfect location! We LOVED our first time in Madrid and can’t wait to go back! We even recommended the property to a friend! Thank you Alma and Leo for hosting the most amazing property for our best vacation ever!!!!

Stayed 6 nights in Feb 2024

4/10 Poor

Quyen N.

Sep 14, 2024

Liked: Cleanliness, listing accuracy

Disliked: Check-in, communication, location

Communication

The contact name and phone number on the instructions was incorrect. The local person would not pick up the phone. It was not a pleasant check in process. We didn’t have electricity the next day but there was no one there to help. We had to look for the control panel to start the electricity on our own.

Stayed 2 nights in Sep 2024

6/10 Okay

Lindsey J.

May 30, 2025

Liked: Cleanliness, location, listing accuracy

Disliked: Check-in, communication

Keys barely work, bad communication

The place looks exactly as pictured and for our group we fit perfectly. The biggest issue was the keys to the building and overall communication with the host. The key for the building was extremely difficult to use. We literally could not get in and had to wait for another tenant in the building to come out before we could enter. The host sent someone to show us how to open the door and they were barely able to get the door open. We ended up spending a ton of time trying to get in/out of the building and it didn’t work easy. It was extremely hard to get open which was a big inconvenience everyday. We asked the host far in advance about dropping our luggage prior to check in which they agreed to but then they changed the drop off time on us 1 day before our trip. when messaging our host throughout the trip, they were very slow to respond and sometimes not responsive at all. The floors were not very clean. The washing machine touchscreen did not work so we couldn’t use it which was a big disappointment, the host didn’t respond to our message at all about this. The location was great and central to the city and close by 2 metro stations, which made exploring the city very easy. Overall i would not stay again just due to the key issue alone.

Stayed 3 nights in May 2025

10/10 Excellent

Tim H.

Nov 25, 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice apartment in a great location in Madrid

3 Comfortable beds/rooms in a modern and clean apartment that was fairly quiet with reliable wi-fi and a fully functional kitchen. Best of all was the location, which felt as if it was central to every cool neighborhood in Madrid. There was a metro stop one block away, and a friendly and very good neighborhood tapas bar right next to the entrance of the building. Only issues were relatively minor. The lock to the front door to the building was broken, as confirmed by other building residents, and often took more than a minute to finally open (which was a bummer when coming back later in the evening after a long day out) . Also, the water-pressure in the shower in the main bathroom could best be described as a mister. Those with longer hair in our party had to use the shower in the master bedroom, which had normal water pressure. Everything was great otherwise. Definitely would stay here again.

Stayed 4 nights in Nov 2023

Amazing Apartment by Kivoya in the heart of Madrid

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