Martin Vacations from $299

Good economical place to stay they’ve updated and now it’s called Garner Hotel through my head was redone but they hadn’t finished mounting the coat rack and is the only thing not done in the room overall worth going back

The reason I got the room was because I wanted to relax in a jetted tub due to poor circulation… after being told by gun lake casino spa that they had no availability I found bay pointe inn. It was kinda high priced but wanted to relax and have the benefits of the whirlpool tub in my room. About 5 minutes in I heard what sounded to name like static electricity or some buzzing from the tub. I shut off the jets and got out. Went to the front desk around 6pm and informed them of my concern about an electrical buzzing coming from the tub. Her response was, “maintenance doesn’t come in until tomorrow. If you want I can have them look at it then.” Well I was to check out at 11am so the whole purpose of the stay was the tub and I couldn’t even use it. To spend almost $300 for a bed that was 35 minutes from my home was ridiculous. I wasn’t offered a credit for another visit… no credit for the chocolates or milk that were charged as my incidentals… nothing.

IAbsolutely loved everything about this hotel! If you’re looking for an upscale stay in Grand Rapids, look no further. This place is stunning, with such a warm, cozy atmosphere and beautiful energy. It has all the elegance you could want while still making you feel completely comfortable. The design deserves a review of its own. Whoever created this space thought about every single detail. From the interiors to my gorgeous room, everything felt intentional and beautifully put together. I kept noticing little touches that made me appreciate it even more. The staff were extremely polite, attentive, and helpful, and the service at both restaurants was excellent. Their food and drink recommendations were spot-on and made the dining experience even more enjoyable. That level of care adds so much to a stay. The surrounding area is lovely, and being only about 15 minutes from the airport made the location incredibly convenient. This is one of those hotels you’re excited to return to before you’ve even checked out. Beautiful surroundings, wonderful hospitality, and an atmosphere that makes you want to stay a little longer. Next time I visit Grand Rapids, I will absolutely be staying here again. Five stars, without hesitation!

There is ample parking for the hotel, and it was quiet in our room. The room was decently sized but there was a weird lack of storage. We had a balcony room and loved that it came with a screen door. However, the balcony is tiny, not big enough to have chairs on it. Very nice indoor/outdoor pool area. We did request extra towels and they never showed up, I had to find a housekeeper the next morning to grab them. There was no phone in the room where we could follow up with the front desk. The hotel is pretty close to several restaurants and a grocery store.