Find luxury hotels in Porta al Prato

"Really enjoyed the stay"

"Staff are above and beyond to address my request. For example one night there was a heavy rain and I couldn’t get taxi from my app, the hotel staff shelled me to get a cab quickly. Hotel has a nice setting and a beautiful courtyard. Location is convenient and close to the main attraction area. The property is a bit old and has a smell in the room because the window is small and there were a lot of mosquitos in Italy so I couldn’t get rid of the smell. I was told by a friend the smell is quite...

"The staff here goes above and beyond!!! My room assignment faced the street and the was a light on during the first part of the night until 2am and I was concerned because my room was too bright to fall asleep. They made sure to turn it off at an earlier time next day. Great restaurant recommendation as well. "

"Love the place! would stay here again next time. We got scammed by the apartment host in Milan! So I was very worried when I contact the host for this place regarding our possible late check-in after 9 PM, due to the delay of the train. But thank God! The host of this beautiful stay in Florence totally changed our impression on Italian people. When I contact the host about my late check-in, he offered detailed instructions with no additional charge at all, unlike the host in Milan. The room...

"This was not my first time staying here but during my stay I fell sick. They immediately called for an ambulance and I was taken care of. I cannot thank enough the staff for their help and professionalism."

"Super Hotel, Friendly Staff, Great Location "

"The hotel itself is beautiful and clean. Very modern. The staff in the lobby was very nice to us. But there was once employee who was significantly rude to us. It was 9 pm and I was getting ready to leave for dinner and somebody complained about me walking in heels inside the room. When the employee came to the room about the complaint he was extremely rude. "

"The staff was very nice and offered recommendations when checking in. The room was very clean, they also provided a hair dryer. Breakfast started at 6:30am, I thought the food was great. The location is very close to the train station by taxi, maybe a 20-25 minutes if walking. When leaving you can ask the front desk to call a taxi for you. I would definitely stay here again. "

"Not as advertised. As of April 2024 this hotel is listed as having internet on its TVs (netflix, hulu, etc.) both in Expedia and the hilton webpage. A pretty standard amenity in 5 star hotels. This is one of the reasons we chose this hotel, but when we checked in we learned that it doesn't have this in any room. When we showed the receptionist how the listing and our reservation said it included streaming TV they just shrugged. Also the overall quality of the hotel feels more like a 3 or 4...

"The hotel was very adequate and the location was good. The only issue we had was there was no air conditioning in the room. The window in the room was locked so we could get no air. The housekeeper brought us a fan, which helped. We were surprised when housekeeping freshen up our room on Day 2. - which we didn’t expect. The breakfast was excellent with a large variety of food. Overall, a good hotel."