We had an amazing stay at Bear Hugs cabin. Janet was always very quick to respond and help with any little question that came up. The cabin is BEAUTIFUL! Located right in the mountains, close to Pigeon Forge, Gatlinburg, and the National park. Perfect location. The hot tub was hot and clean, lovely after a day of hiking. The bed was comfy, sheets and towels impeccably clean. There was a dresser and hangers to make it feel more homey. Jack and Janet even left a bowl of snacks and a note by the door which was so thoughtful, we loved that touch! The washer and dryer were a bonus as you to tend to get a bit muddy on the trails. The kitchen was perfect and had everything needed to make a meal which was nice because we cooked every night. The rocking chairs on the balcony outside were to cute and comfy, perfect to sit and read a book listening the sounds of nature. We loved our stay and would highly recommend to anyone looking!