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Best Western Gateway Adirondack Inn

2.5 star property
Hotel in Utica with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Gateway Adirondack Inn

1 bedroom, premium bedding, down comforters, desk
Lobby
Business center
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette | Coffee/tea maker
Exterior
Best Western Gateway Adirondack Inn offers comfort and convenience near the train station. Guests enjoy a breakfast buffet, WiFi in public areas, and helpful staff. Amenities include laundry facilities, a gym, RV parking, and a gift shop.

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, down comforters, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down comforters, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, down comforters, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, down comforters, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, down comforters, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down comforters, desk

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down comforters, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | 1 bedroom, premium bedding, down comforters, desk

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Down duvet
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Map
175 N Genesee St, Utica, NY, 13502

What's nearby

  • Utica Memorial Auditorium - 3 min drive - 1.4 miles
  • Stanley Theater - 3 min drive - 1.6 miles
  • Saranac Brewery - 4 min drive - 2.1 miles
  • Utica Zoo - 7 min drive - 3.4 miles
  • Utica College - 8 min drive - 3.2 miles

Getting around

  • Utica Station - 15 min walk
  • Hancock Intl. Airport (SYR) - 54 min drive

Restaurants

  • ‪Utica Coffee Roasting - ‬15 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Burger King - ‬19 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Taco Bell - ‬5 min walk

About this property

Best Western Gateway Adirondack Inn

Hotel near a train station
At Best Western Gateway Adirondack Inn, you can look forward to a free breakfast buffet, laundry facilities, and a gym. Free WiFi in public areas and a business center are available to all guests.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and ATM/banking services
  • Coffee/tea in the lobby, smoke-free premises, and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 88 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like desk chairs and air conditioning.
Extra conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Similar properties

Breakfast area

Days Inn by Wyndham Utica

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
7.2 out of 10, Good, 1,016 reviews
$93 nightly
The price is $105
Nov 25 - Nov 26
Total with taxes and fees
Days Inn by Wyndham Utica

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus USD 200.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Frequently asked questions

Is Best Western Gateway Adirondack Inn pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 25 per pet, per night. A cleaning fee of USD 200.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Gateway Adirondack Inn?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Best Western Gateway Adirondack Inn on Nov 5, 2025 start from $122.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Gateway Adirondack Inn?

Self parking is free at this property.

What time is check-in at Best Western Gateway Adirondack Inn?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Gateway Adirondack Inn?

Check-out is at 11 AM.

Where is Best Western Gateway Adirondack Inn located?

Situated in Utica, this hotel is within 1 mi (2 km) of North Utica Shopping Center, Utica Children's Museum, and Adirondack Railway Utica Station. National Distance Running Hall of Fame and Utica Memorial Auditorium are also within 1 mi (2 km). Utica Station is 15 minutes by foot.

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Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 203 out of 791 reviews
Rating 8 - Good. 295 out of 791 reviews
Rating 6 - Okay. 165 out of 791 reviews
Rating 4 - Poor. 72 out of 791 reviews
Rating 2 - Terrible. 56 out of 791 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

XIAOYI

Liked: Cleanliness
A better version of motel. Not much nearby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady the front desk manager was very sweet and helpful. The poor thing must never get a day off because she was there everytime we went to the front desk!
Stayed 2 nights in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Apr 2025

6/10 Okay

STEPHANE

$623.00 USD... For 2 nights. A little bit of exageration !!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ,quite and free breafest was very nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable bed.
Stayed 1 night in Apr 2024

10/10 Excellent

Brian P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hibernian Weekend

Good Solid Hotel. Good Staff Good Location
Stayed 2 nights in Oct 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly & accommodating & helpful
Stayed 2 nights in Oct 2023

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice renovated property with good service
Stayed 1 night in Oct 2022

10/10 Excellent

Alexina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean cozy vibes

I must say upon arrival a wonderful lady at the desk named Shaniqua was very pleasant and helpful I had a long travel and I wasn’t expecting such a vibrant personality it was really nice to have that experience. The room was perfect very clean and comfortable everything was in top condition even my freezer to keep my frosty from Wendy’s frozen which saved me for that late night sweet treat 😉 not to mention the free breakfast and coffee which also helped save me a couple bucks btw the coffee was delicious but the eggs and bagel was my go to 🥰 they had other choices though like cereal and oatmeal ❤️. I had a good stay here the vibes was just right for me I’ll be booking with best western in the future .
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

Difficult to get a hold of anyone at the front des

Service was very slow at the front desk. Stood there for over 10 minutes before somebody finally came. It was like that every time we had to go to the front desk and they did not answer their phone. TV was broken. We had three rooms one room’s keys did not work. Rooms were average. Breakfast was good and more staff were available in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. great place for the price
Stayed 1 night in Dec 2022

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an older building but overall a nice place. Clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Looked good. Like location
Stayed 1 night in Apr 2024

6/10 Okay

Jeffrey

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs to be revamped. Showing it’s age
Stayed 1 night in May 2024

6/10 Okay

Ilan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was a last minute reservation, the hallway and rooms had a stuffy smell possibly from the carpets. Everything else was average. Staff were friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, room comfort

Comfortable

We went in for the Boilermaker race. The staff was very pleasant, explained amenities and asked if we needed any info about the area. The rooms are somewhat outdated. The towels were very scratchy. The shampoo and conditioner were very good. Breakfast was a good mix and those waffles are totally the best! All in all, pleasant stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Isabel

Liked: Cleanliness, staff & service, amenities
The price for overnight pretty steep for older building. The AC exhaust is blowing in the hallway feels hot. Otherwise the beds and bathrooms are clean.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We decided we would not stay in another Best Western property. It was shabby and run down.
Stayed 1 night in Apr 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok and clean. This is a motel. Didn’t realize it was a motel when booking. I’m not a fan of entering my room outside. That said prices well and the room was comfortable.
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Ok

Check in was pleasant. Room was fair. It smelled old. Pillows and sheets were hard and rough. The room was clean and had some nice conviences like microwave and fridge. The breakfast was fine, pretty standard hotel breakfast.
Stayed 1 night in Oct 2023

8/10 Good

George

Liked: Cleanliness, staff & service
Towels were too small. No soap near the sink. Broken concrete near one of the entrances. Room was clean. Furnishings were fine.
Stayed 1 night in Jun 2023

6/10 Okay

Chanel

Liked: Staff & service
I stayed here recently for 2 nights. I was in town for an event, and this hotel was decent price and within distance of where I needed to be. The check in process was fast and the young lady was polite, when I checked in and checked out. The only thing I would stay is that they should steam their carpets or throughly clean the rooms, it smell so bad. I went to Walmart and went to town cleaning before I put my bags anywhere. Some of the bath towels had lower region hairs jn it, that was kind of annoying so I used what I could. My sleep was comfortable and quiet, parking was fine and safe. Overall it was fine, just extra details of cleaning and whoever the cleaners are should preview the rooms again right before someone checks in would be the extra step to take.
Stayed 2 nights in Jul 2024

6/10 Okay

DONALD

Location poor. Breakfast staff let food items run out and were slow to restock eggs, coffee, fruit, bread. Staff were not in a hurry. Front desk could not print a receipt. Door keys did not work - twice.
Stayed 1 night in Oct 2023

6/10 Okay

David

Liked: Cleanliness, staff & service

Average

Lobby smelled strongly of Pine-sol. Quite irritating. Bed was too high and not comfortable at all. However shower was good, breakfast was very good. When we checked in at 10 pm the room we were given was not made up. The desk clerk did great she came right down with keys fir a nearby room, and all was then ok. Service was good but tools were rough and sheets were coarse-not quite up to what we normally get with most Best Westerns.
Stayed 1 night in Jul 2023