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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Hotel with free breakfast, near Wilderness at the Smokies

Choose dates to view prices

The SureStay Plus Hotel by Best Western Sevierville places guests in the heart of Sevierville's beauty. Enjoy the seasonal outdoor pool or relax with free coffee and tea in the lobby. The helpful staff offers a 24-hour front desk, and free self-parking makes exploring hassle-free.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(77 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Air conditioning
Connecting/adjoining rooms available
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(70 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Air conditioning
Connecting/adjoining rooms available
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Air conditioning
Connecting/adjoining rooms available
Hair dryer
Private bathroom
Microwave
Refrigerator
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Air conditioning
Connecting/adjoining rooms available
Hair dryer
Private bathroom
Microwave
Refrigerator
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876

What's nearby

  • Wilderness at the Smokies - 1 min drive - 1.1 miles
  • Soaky Mountain Waterpark - 2 min drive - 1.3 miles
  • Wild WaterDome - 2 min drive - 1.5 miles
  • Sevierville Convention Center - 2 min drive - 1.7 miles
  • Sevierville Golf Club - 2 min drive - 1.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Waffle House - ‬19 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel near Wilderness at the Smokies
SureStay Plus Hotel by Best Western Sevierville provides free breakfast and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • A 24-hour front desk, coffee/tea in the lobby, and a vending machine
  • Smoke-free premises and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 80 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM. The pool is closed seasonally each year from October 30 to May 22.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on Nov 16, 2025 start from $45.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Sevierville pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Plus Hotel by Best Western Sevierville?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Sevierville?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Sevierville located?

Located in the heart of Sevierville, this hotel is within 1 mi (2 km) of Floyd Garrett's Muscle Car Museum, Wilderness at the Smokies, and Soaky Mountain Waterpark. Wild WaterDome and Dolly Parton Statue are also within 1 mi (2 km).

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SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 462 out of 1010 reviews
Rating 8 - Good. 270 out of 1010 reviews
Rating 6 - Okay. 143 out of 1010 reviews
Rating 4 - Poor. 75 out of 1010 reviews
Rating 2 - Terrible. 60 out of 1010 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Amenities, property conditions & facilities
Room could’ve been a little cleaner. Staff was great & the food was good.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff’s friendliness made us feel welcome at all times. Great value for the price. We truly enjoyed our stay and would definitely return.
Stayed 1 night in Sep 2025

8/10 Good

Loria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed slept really good, the room was clean, and the staff was friendly. The breakfast wasn’t as good as other hotel that have continental breakfast, no oatmeal or grits, no fruit, no bagels, no muffins. They had eggs, sausage links, bread, waffles, and cereal.
Stayed 1 night in Nov 2025

8/10 Good

Brad

Liked: Amenities
The staff was friendly, the rooms were clean, and the pool was nice.
Stayed 1 night in Aug 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at front desk!
Stayed 2 nights in Sep 2025

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the proximity to our favorite places to this hotel and the ease of access to the highway. Staff is always warm and welcoming. Parking lot pretty tight as lots of construction workers are parking their work trailers and equipment in the parking lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a business trip, and this hotel was convenient to stay the night. It was great, no complaints.
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, but comfortable and clean and just what we needed to shower and get a good night's rest. The young man at check-in was so nice, and offered pool towels if we wanted to swim, which I did. It was cool but so refreshing after a day in the hot sun. We would stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 10 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean and dark room when shades close. Perfect for sleeping when on the rd.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Real easy booking and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect after the long drive
Stayed 1 night in Jul 2025

4/10 Poor

Derick

Liked: Cleanliness, staff & service, amenities
The room smelled like mildew as you walk in to it , didn’t smell it that night we went in but did once we left and came back you could smell it , the sheets were a little wet too , but other then that it’s was a great stay
Stayed 2 nights in Sep 2025

8/10 Good

dora

Liked: Staff & service
Disliked: Property conditions & facilities
need to up date their ice machine did not work. however the room was clean the location was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Sep 2025

8/10 Good

Barbara

Liked: Staff & service
Nice friendly staff, older hotel with upgrades needed. Cracked tile by elevator 2nd floor felt unsafe to walk over. Dirty elevator in need of mopping. Room upgrades needed mattress was terrible, rolled to the center, bath tub needs new fixtures, slow sink drain. Breakfast sausage undercooked, no fruit available. Not sure we would choose this hotel again.
Stayed 3 nights in Nov 2025

8/10 Good

Renee

Room was clean; not impressed with “high” beds! Made it difficult for “old” women to get into! Light bulb out in bathroom, another covered in paint; made for poor lighting! The exhaust fan sounded like it was going to blow up! A few rusty spots in bathroom. But the staff are wonderful; so friendly & caring! Will definitely come back!!!
Stayed 3 nights in Nov 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 9 nights in Sep 2025

2/10 Terrible

Daisy

Disliked: Cleanliness
The staff was accommodating with a refund but the room was disgusting. My husband and I walked in our room and turned right back around and walked out. Super disappointed and the pictures are very misleading.
Stayed 2 nights in Oct 2025

6/10 Okay

Bobbie

Liked: Staff & service, room comfort

Good for the money

This hotel is good for the money but it is a little outdated. The people were very nice and overall, it was clean. The beds were pretty comfortable.
Stayed 2 nights in Jul 2025

8/10 Good

Pedro

Liked: Amenities
Yes
Stayed 8 nights in Sep 2025

6/10 Okay

Stephen

Liked: Staff & service
The location is great; the rooms could have been cleaner especially around baseboards; the staff was friendly; breakfast was the same thing every day for a week (sausage links and scrambled eggs) and you could make a waffle. A little variety would have been nice.
Stayed 7 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I really enjoyed this location. Everyone was so nice. We appreciate being able to check-in early with a small price. ERROL KEPT THE EATING AREA NICE. HE WAS VERY HELPFUL AND AVA
Stayed 3 nights in Jul 2025

2/10 Terrible

Larry

Disliked: Staff & service
Avoid SureStay Plus by Best Western Sevierville — Worst Hotel Experience
Stayed 4 nights in Aug 2025

6/10 Okay

Marlene

Liked: Cleanliness, staff & service, amenities
The room was small. The hair dryer didn’t work. The ironing board was broken and the iron had black gunk all over the bottom.
Stayed 4 nights in Sep 2025