“In general, it is good. However, the sound insulation is not good. Every step upstairs can be heard clearly. Car noise at parking lot can be heard inside the room.”
“I was very disappointed during my stay at this hotel. When we checked in, the front desk receptionist had a very poor service attitude. It was already 11:30 pm when we arrived at the hotel, and we wanted to check in and rest immediately. However, the room arranged by the front desk was not the one I had originally booked. They assigned me to room 115, which had a bad smell and a very dirty bathroom. I said you didn't want that room, but the front desk receptionist said there were no other rooms……
“Pool and water slide had no lifeguard, as posted to use the slide. Kids were being extremely unsafe without the lifeguard. Our AC unit was steaming and had to be unplugged. Shower pressure was terrible. But front desk staff were super kind!”