“Undisclosed Incidental Holds: Upon arrival, I was informed as I checked in of an unexpected daily incidental hold of $100 per room. This amounted to an unforeseen $1,600 hold (2 rooms)on top of the $2,000 already paid for the reservation. Neither Expedia nor Hilton official website discloses a daily hold of this amount. During previous stays at Embassy Suites and Hilton properties, the hold has consistently been a flat $200–$400 per stay, not per day. This information was not disclosed, there……
“Everything was ok except we did not get what we paid for. Reason was since we paid on Expedia it was not available. And it was the room seeing the runway.”