“The Penn Stater is always a great place to stay. The rooms were clean and comfortable, and the service was very responsive. We requested a cot, and it was delivered to our room right away, which we really appreciated.
My only disappointment was at checkout. We asked for just a 30-minute extension, but were told they were expecting a large conference group and could not accommodate the request. I completely understand that they needed to prepare for incoming guests, but considering we were only……
“I was very unhappy with the state of the hotel. Very old, not updated, did not like the glass windows that were in the rooms. Felt like a hospital room. The ceiling was painted cinder blocks and not painted well. Bathrooms looked like out of the 80s. To top it off the hot tub was not working. Oh and the elevator was so tiny and very scary, I took the steps the rest of the time there. The staff was nice thar was the only upside.”