“Pool and Hot Tub heater was broken so it was unusable. One of the elevators was broken. Our ice machine was broken.
Our room didn't have body wash stocked up which makes me think they didn't check before we checked in.
The front desk assigned us the wrong room and the keys didn't work so we had to clarify everything.
Paid $25 for valet and they didn't ask for any information and could've given our car to anyone who said it was theirs.”
“Pool and Hot Tub heater was broken so it was unusable. One of the elevators was broken. Our ice machine was broken.
Our room didn't have body wash stocked up which makes me think they didn't check before we checked in.
The front desk assigned us the wrong room and the keys didn't work so we had to clarify everything.
Paid $25 for valet and they didn't ask for any information and could've given our car to anyone who said it was theirs.”
Grace