外滩 3 星级酒店, $108 起

“We've been staying at this hotel since 2015. But every time, the quality of everything seems to go down. This year was the last straw. You'll pay for the view, but that's about it. The cleaning staff left trash inside our bathroom. We could just feel they don't want to do their job, even after I tipped them. The breakfast (not free) was like chewing on cardboard. The WiFi is a joke. I'm not sure if the property owner has forgotten that the whole point is to make your guests feel comfortable and,……

“We received no housekeeping at all during our multi-night stay at Sea Ranch Resort. The hotel provides “Make Up Room” signs, so we placed one on the door, but nothing happened. Only after asking at the front desk were we told that housekeeping had to be requested separately and at least 24 hours in advance. This policy was not explained at check-in and was not included in our Expedia booking information. We then requested housekeeping for the following day, and the front desk confirmed the……

“The facility is very nice, the room clean. Staff member Ms. Karina is WONDERFUL, very professional and helpful. We booked a king with sleeper sofa. We arrived after 8pm. No access to sheets for the sleep sofa. No access to towels. Next morning my child, went to reception & asked for towels, he was lectured by staff member "Ms. M" about not using towels at the beach. He informed her we had our own beach towels. Ms. M, need serious training in customer services & customer recovery……

“Very peaceful”

“The shower door would not stay shut. The parking lot was in bad repair. The back building where we stayed was very old and in bad condition. No elevator!”