“The lobby was very nice, but that is all. Being owned by Marriott, the expectation was high and in reality it was low. Our room had black mold in the a/c unit , and a manager refused to refund us for the night even though he admitted to the health concern in that room. We had to find another room at 3 in the morning at a different hotel, because it was hard to breathe and sleep due to how loud the air unit was. The front desk person told us we would get our money back , and a manager would call……
“The lobby was very nice, but that is all. Being owned by Marriott, the expectation was high and in reality it was low. Our room had black mold in the a/c unit , and a manager refused to refund us for the night even though he admitted to the health concern in that room. We had to find another room at 3 in the morning at a different hotel, because it was hard to breathe and sleep due to how loud the air unit was. The front desk person told us we would get our money back , and a manager would call……
Jennifer