“This place is as clean and in a nice area, but it is not a hotel. Which you see when booking, but it just wasn’t the best with communication and trying to get updates. We are Hilton diamond members and couldn’t get into our room until right at 4:00, even though we got there at 10 and were willing to pay for early check in. We were in town for an event and had to be late to that so we could get ready since we flew in from out of town. I didn’t love not being able to talk to a typical front desk……
“This place is as clean and in a nice area, but it is not a hotel. Which you see when booking, but it just wasn’t the best with communication and trying to get updates. We are Hilton diamond members and couldn’t get into our room until right at 4:00, even though we got there at 10 and were willing to pay for early check in. We were in town for an event and had to be late to that so we could get ready since we flew in from out of town. I didn’t love not being able to talk to a typical front desk……
Fay