“Hotel stay was average overall. Housekeeping service was on the weak side. One day came back to room in the evening and the beds were made but we had no towels, clean mugs/glasses or toilet paper. Also the in-room fridge was leaking throughout our 4 night stay through the cabinet and onto the floor. We notified the front desk but this was not looked at or fixed throughout our stay. We were hoping for a 4-5 star experience and it was a little lacking.”