“We had planned on only needing a king size bed, and the hotel was very accommodating when we arrive to give us two queens since our daughter decided to join us. We were very pleased with how we were treated on site with all the staff and the bartenders at the bar.”
“Pool was too crowded and we could not access (waitlist 23 groups long).
Room was still dirty when we arrived and had stains around the toilet and in bedsheets.
Room decor from early 2000s.
2 of 4 elevators were not working so it took a while to get to any floor.
Views were nice.”
“The views from the William Vale are absolutely stunning, but the room itself was quite small and the amenities felt a bit basic. However, this seems to be the case with most hotels in New York.”