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Overview of Citrus Retreats Alleppey

Photo gallery

Featured Image
Outdoor pool
Minibar, in-room safe, iron/ironing board, rollaway beds
Minibar, in-room safe, iron/ironing board, rollaway beds
Minibar, in-room safe, iron/ironing board, rollaway beds

Citrus Retreats Alleppey

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Explore the area

    Popular LocationAlappuzha Beach8 min drive
    Popular LocationAlleppey Lighthouse17 min drive
    Popular LocationKuttanad24 min drive

Choose dates to view prices

Deluxe Paddy View Room with Spa

  • Sleeps 3
  • 1 Double Bed

Deluxe Lake View Room with Spa

  • Lake view
  • Sleeps 3
  • 1 Double Bed

About this area

Alappuzha

Citrus Retreats Alleppey is located in Alappuzha. Alleppey Lighthouse is a local landmark, and the area's natural beauty can be seen at Alappuzha Beach and Vembanad Lake.
Popular Location

What's nearby

  • Alappuzha Beach - 8 min drive
  • Alleppey Lighthouse - 17 min drive
  • Kuttanad - 24 min drive
  • Kumarakom Boat Jetty - 37 min drive
  • Marari Beach - 66 min drive

Getting around

  • Alappuzha Station - 12 min drive
  • Cochin International Airport (COK) - 76 min drive

Restaurants

  • Thaff Delicacy — 8 min walk
  • Dreamers — 5 min drive
  • Cassia — 5 min drive
  • Thaff Restaurant — 5 min drive
  • Chakara Restaurant — 5 min drive

About this property

Citrus Retreats Alleppey

3.5-star hotel with restaurant and outdoor pool
A restaurant, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café, and valet parking. All 32 rooms offer free WiFi, 24-hour room service, and TVs with cable channels. Minibars, coffee makers, and free newspapers are among the other amenities available to guests.
Citrus Retreats Alleppey offers 32 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can pamper themselves by indulging in the onsite spa services.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Valet parking on site (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee daily 7:30 AM–11 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Health club
  • Outdoor pool
  • Spa services

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Porter/bellhop

Languages spoken

  • English
  • Hindi

Business services

  • 1 meeting room
  • Business center
  • Conference space

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Property is also known as

Alleppey Citrus
Citrus Alleppey
Citrus Retreats
Citrus Retreats Alleppey
Citrus Retreats Alleppey Alappuzha
Citrus Retreats Alleppey Hotel
Citrus Retreats Alleppey Hotel Alappuzha
Citrus Retreats Alleppey Kerala/Alappuzha, India
Citrus Retreats Alleppey Kerala/Alappuzha India
Citrus Retreats Alleppey Hotel
Citrus Retreats Alleppey Alappuzha
Citrus Retreats Alleppey Hotel Alappuzha

Frequently asked questions

Can I cancel my reservation for free at Citrus Retreats Alleppey and receive a full refund?
Yes, Citrus Retreats Alleppey offers free cancellation on select room rates, because flexibility matters! Please refer to Citrus Retreats Alleppey cancellation policy on our site for more details about any exclusions or requirements.
Does Citrus Retreats Alleppey have a pool?
Yes, this property has an outdoor pool.
Is Citrus Retreats Alleppey pet-friendly?
No, pets are not allowed at this property.
How much is parking at Citrus Retreats Alleppey?
Self parking is available for a fee. Valet parking is available for a fee.
What time is check-in at Citrus Retreats Alleppey?
Check-in begins at 2 PM.
What time is check-out at Citrus Retreats Alleppey?
Check-out is at noon.
Does Citrus Retreats Alleppey provide a shuttle to the airport?
Yes, there's an airport shuttle. A per person, roundtrip fee applies.
Where is Citrus Retreats Alleppey located?
Situated in Alappuzha, this hotel is within 9 mi (15 km) of Alappuzha Beach, Alleppey Lighthouse, and Vembanad Lake. Kuttanad is 11.7 mi (18.9 km) away.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 2 out of 6 reviews
5 - Excellent 33%
Rating 4 - Good. 2 out of 6 reviews
4 - Good 33%
Rating 3 - Okay. 2 out of 6 reviews
3 - Okay 33%
Rating 2 - Poor. 0 out of 6 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 6 reviews
1 - Terrible 0%

4.2/5

Cleanliness

4.2/5

Staff & service

0.0/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Great Family Trip
We really surprised with the hospitality and services they provided. Excellent atmosphere and enjoyed complimentary food and spa... will come soon

3/5 Okay

Liked: Staff & service
Not suitable for quick visits to the city
While the ambience is good - the hotel is surrounded by paddy fields and water bodies - it is not convenience to make quick trips outside of the hotel to visit other places in Alleppey and surroundings. Maintenance is poor: torn curtains and unclean toilets. When we got the room changed, the second room also had torn curtains. The staff were helpful but the management needs to be more attentive to details.

3/5 Okay

Disliked: Cleanliness, property conditions & facilities
Alright for one night... if you have must
I'd read some decent reviews of the Citrus property in Alleppey, and went with it over another resort because the pictures of the pool and reviews looked appealing -- and they had a bar. The resort has so much potential, but it was disappointing on many levels. The pool was "under maintenance" -- by which the staff meant that several tiles are/were coming lose and we had to be careful. They had drained some of the water out to expose one section of broken tiles. The pool area needed a lot of work -- deck chairs were old and dirty, pool-side towels were damp. The rooms were generally ok. They have really nice antique furniture which isn't maintained. We had no hand towels and toilet paper in our rooms, but they were provided as soon as we requested them. Bed covers had some stray stains on them. Overall, Citrus is alright if you're looking to just spend one night in a secluded, quiet spot. Staff are reasonably pleasant and friendly, although a little disorganized -- took me 3 calls to confirm a taxi booking to Cochin airport, and an equal number of visits to get the internet password. After all that, the internet was down for the night. The food was decent with a wide selection and well-prepared, no complaints there. I'd love to think this place has seen better days, and I'm sure it can see better days with some maintenance and upkeep. It's a shame because the location, snuggled between the backwaters and paddy fields, is beautiful.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Surprise -Google map ended on the bridge ...
A short overnight stay at the resort. Peaceful Surroundings Good Vegetarian Food (However since everything is transported from mainland by boat check for availibility) Great Staff - Only Accessible by boat Overall a great place to spend a peaceful holiday Probably suited best for writers and couples on honeymoon.

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