“The receptionist was great. The two complimentary water was thoughtful.
However, I think my room was next to the laundry room, so I could hear whenever it was spin drying the clothes. I can also hear when staff was loading clothes. It was pretty loud and disturbing.”
“The hotel staff were very attentive, friendly, and welcoming. We would especially like to recognize Maria, who provided us with excellent service and was very kind and helpful throughout our stay.
Unfortunately, our experience with the employee working the night shift in the lobby was very different. We were simply buying some water and happily talking because we were excited to see each other. He spoke to us in a very rude and disrespectful manner, told us to be quiet, and ordered us to move……