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"This hotel is clean and conveniently located to the airport. It is also a short distance from the Grotto, which is a must see attraction. The breakfast is not included, so we didn’t eat there. My review is four stars due to the lack of security. The elevators do not need key access and it is not a very secure parking lot. I trust the hotel staff and they seemed friendly and made me feel welcome. I do recommend a stay here, but would just prefer a choice of free continental breakfast and another layer of safety. (not visible security guards)! And perhaps there is safety measures in place that I am unaware of. Also early check in was unavailable which left me in the lobby for a long time. A clean lobby with water and bathroom options, but still, a large hotel with no early check in? Even to pay for? It was also an extra fifty dollars for incidentals which I have not been refunded. Overall a great place to stay with shuttle service to the airport. "

"Very friendly staff, attentive. Room was great and clean. Hotel was beautiful, had nice artwork in the lobby and a delicious restaurant Ginza attached. Rooftop patio was so nice. We loved the continental breakfast, one kiddo did wish there was bacon every day, but they rotate every other day. Pool was fun, a lil chilly though. Elevators worked quick which is always nice. Would definitely go back. "

"Clean room ,nice breakfast ,nice staff. Only once house keeping is a bit pity when we return back home and found dirty towels."

"Attitude at the front desk was the issue. Like walking on eggshells. The rest of the staff were quite nice."

"Perfekt "

"Easy parking, helpful and friendly staff, good location and lovely spacious suite."

"Dear management, teach your employees how to handle situations with customer complaints AND don't leave a employee alone on a busy Saturday night. April 11th 1030 at night 4th floor, there was a middle school sports team with teenage boys that were running up and down the hallway throughout the whole entire hotel banging on doors. They were also in the swimming pool throwing the football from one side of the room to the other. There were several complaints yet nothing was done. There was no way to get in touch with the coach because the front desk guy seemed to not know or be able to handle the situation. Completely ridiculous! What if there was an emergency? How do your employees handle situations when they're there by themselves. I frequent Portland often and I definitely will not return back to this hotel."

"Parking was easy, and quickly validated as parking was in a closed lot"

"Room was clean and quiet / Staff was wonderful / All amenities close at 10pm - It would be better if they were available 24 hours/ The food was great / I liked the background noise in the halls / The landscaping was beautiful / The hotel was clise to shopping and restaurants / Would absolutely book again."