Posted Nov 21, 2016 on Hotels
The Inn at the Black Olive is, shall we say, capable of great things, if only.....if only there was an attendant at the desk when we arrived, and found one other person waiting, who stated: "I've been waiting 20 minutes and there's been no one here, and no one answering a phone." That's a big problem, leaving the receptionist area vacant for that period of time, in terms of service and in terms of security.
Our room was really quite lovely, spacious, and comfortable. However, we had TWO dead plants in the room. Planters with dirt, and no plants. Not exactly inviting. Nor was it particularly nice to see the corners of practically every wall chipped and broken, probably from suitcases rolling in and out of the room and banging into corners. All it would take is a little spackle and some trim and it would be fixed. The other thing that REALLY bothered us was the motion sensor lighting. We are not young, and getting up in the middle of the night and having the light come on whether we wanted it or not, was not a good thing! We finally figured out how to turn them off, but lost sleep because of those darn lights. The bathroom was very nice, loved the modern and large shower. That is a big plus!
This hotel could be so much with just a little TLC. Hopefully the owners will spend a little time, a lot of money, and spend time training their employees, (and hiring employees so the desk is always staffed!)