Basilica di Santa Maria Gloriosa dei Frari Tours

I specifically booked the hotel because of its close proximity to the airport since i have a very early flight. I asked the receptionist if the airport is open 24 hrs and what taxi we can get, he doesnt know.. he also dont know how many minutes the hotel is from the airport.. overall, not very helpful at all because lack of knowledge on these things. Another receptionist was on duty when we were checking out, we went down to the front and nobody was there even if i rang the bell. The guy took a while to go to the reception area. They claim to have receptionist help 24/7 but not true. The door just automatically opens outside so it was scary to be there when its very early and dark and nobody to assist you if someone comes in.. Also their claim for luggage storage was not true. They just let you leave your bags in front by the door wherein anybody can just come in. No secured luggage storage so beware.. and sometimes the receptionist leaves their post so the front can be unattended...

A lovely traditional hotel ideally situated to get the most from exploring this beautiful city. I’ve stayed here around six times now and will definitely be returning.

Muy caro para lo ofrecido y condiciones del hotel.