The INN at Willow Pond

Photo gallery for The INN at Willow Pond

Featured Image
Outdoor Pool
Balcony
View from Room
TV

Overview of The INN at Willow Pond

The INN at Willow Pond

3.0 star property

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
74 Willow Pond Road, Manchester Center, VT, 05255

Explore the area

  • Popular LocationManchester Designer Outlets5 min drive
  • Popular LocationGander Gallery5 min drive
  • Popular LocationDana L. Thompson Memorial Park7 min drive
  • AirportRutland, VT (RUT-Rutland Southern Vermont Regional)40 min drive

Choose dates to view prices

About this area

Manchester Center

Located in Manchester Center, The INN at Willow Pond is next to a golf course. American Museum of Fly Fishing and Dorset Playhouse are cultural highlights, and some of the area's activities can be experienced at Stratton Mountain Resort and Bromley Mountain Ski Resort. Enjoy the area's slopes with downhill skiing, snowboarding, and skiing lessons, and don't miss out on the snow tubing.

What's nearby

  • Manchester Designer Outlets - 5 min drive
  • Gander Gallery - 5 min drive
  • Orvis Fly Fishing - 6 min drive
  • Southern Vermont Arts Center - 7 min drive
  • Dana L. Thompson Memorial Park - 7 min drive

Getting around

  • Albany Intl. Airport (ALB) - 85 min drive

Restaurants

  • Ye Olde Tavern — 4 min drive
  • Gringo Jack's Southwestern Grill — 4 min drive
  • Up For Breakfast — 4 min drive
  • Thai Basil Restaurant — 4 min drive
  • Christos' Pizza & Pasta — 4 min drive

About this property

The INN at Willow Pond

3-star historic hotel adjacent to a golf course
At The INN at Willow Pond, you can look forward to free continental breakfast, free WiFi, and a library. Active travelers can enjoy sledding, hiking/biking, and snowshoeing at this hotel. Enjoy the gym, as well as activities like snowmobiling.
You'll also enjoy perks such as:
  • Free self parking
  • Luggage storage, a fireplace in the lobby, and tour/ticket assistance
  • A sauna
Room features
All guestrooms at The INN at Willow Pond include comforts such as air conditioning, in addition to amenities like free WiFi and room service.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with cable channels
  • Refrigerators, daily housekeeping, and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Cross-country skiing
  • Fitness center
  • Hiking/biking trails
  • Sauna
  • Sledding
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Refrigerator

Conveniences

  • Library

Guest services

  • Daily housekeeping
  • Golf lessons
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • TV

Food and drink

  • Refrigerator

More

  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

INN Willow Pond Manchester Center
Willow Pond INN
Willow Pond Manchester Center
INN Willow Pond
The INN at Willow Pond Hotel
The INN at Willow Pond Manchester Center
The INN at Willow Pond Hotel Manchester Center

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 4 out of 12 reviews
5 - Excellent 33%
Rating 4 - Good. 2 out of 12 reviews
4 - Good 17%
Rating 3 - Okay. 2 out of 12 reviews
3 - Okay 17%
Rating 2 - Poor. 4 out of 12 reviews
2 - Poor 33%
Rating 1 - Terrible. 0 out of 12 reviews
1 - Terrible 0%

3.8/5

Cleanliness

4.0/5

Staff & service

3.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service
When we arrived the person at the check-in desk could not find our reservation even though I had my confirmation in hand. She said she found us in the computer for the previous day but we hadn't showed up (even though our confirmation showed we arrived on the correct date) We couldn't hear much of what she was telling us because she had a radio in front of her that was playing very loud, We asked her several time to turn it down.A room was finally found for us. In the middle of the night, there was no water coming out of the cold water faucet at all. When I plugged in my hair dryer, half the room lost power, although I had not turned the dryer on yet. This is a very unsatisfactory hotel, and I would not recommend ti.

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
I recently arrived for a mid-Summer family reunion in Manchester, VT. The town was charming but the Inn at Willow Pond was old and run-down. Since my extended family was with me, we actually had 5 rooms in total allowing me to survey additional rooms. It felt to me like no one has paid attention to upkeep of the facilities in 5 years. Upon arrival, the very large room (size of a NYC 1-bedroom apt minus the Kitchen) had a really bad smell. It smelled like an unbathed dog mixed with must and mold. I mentioned this to the front desk, who apologized and said unfortunately they were full-up for the weekend, so i couldn't switch rooms. The clerk who was very sweet and couldn't have been nicer verified my suspicion and said indeed the guest before me had several dogs. Why not clean the room properly or use something like Carpet Fresh or Glade Plug-ins to mask the smell. I actually purchased Glade plug-ins, which worked. The carpet in the room was very old and clearly musty. Although the a/c units were at least 30 years old, they did work except that the carpet around them was wet in the morning. I suspect the units leak which leads to the moldy smell. The price of the room was VERY expensive but not out of market range. For the record, I paid almost $500 for 2 nights. I will only say staying at a Hampton Inn is like staying at the Four Seasons compared to this place. I won't be back.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
No complaints, we have been there before and keep on returning

3/5 Okay

A ok place to stay
Couldn't turn heat down it was an oven in the room. It was broke or something. Place need updating