Find hotels near Boston Needham Heights Station, Boston from $112

"I booked a room with one king bed through Expedia, and the reservation clearly confirmed that room type. However, when I arrived at the hotel, the room had two twin beds instead. When I returned to the front desk to address the issue, I was told that all of the king rooms were already booked, even though my reservation specified a king bed. What made the experience more frustrating was the lack of assistance from the front desk staff. There was little effort to help resolve the situation or offer any alternative solution. In addition, I had prepaid for breakfast, but the breakfast vouchers were not provided during check in and I had to remind the staff to give them to me. Overall, the stay was disappointing because the room type I reserved and paid for was not honored, and the service during check in did not reflect the level of hospitality I expected."

"Everything was great! "

"Great"

"Very happy with cleanliness of the room. Comfort of bed & pillows was very good. Room was spacious but bathroom a bit tight.. Had a microwave, mini fridge, single cup coffee maker. A good stay."

"I booked this location because it was close to an event I was attending. On the day of my arrival, I tried calling the hotel several times before getting there, but no one answered. Eventually someone picked up the phone, but the call was immediately disconnected. When I arrived at the hotel, I had to wait about 15 minutes at the front desk before an employee returned to assist with check-in. The front desk agent came from the back office and simply asked for my ID, handed me the room keys, and that was it. There was no greeting, no welcome, and no typical check-in interaction such as asking how my day was or if it was my first time staying at the hotel. It was also not late at night, so I was surprised by the lack of staff presence and customer service. Based on my past experiences with Hilton properties, this interaction did not reflect the usual Hilton hospitality standard. I hope management reviews their front desk service so future guests receive a more welcoming experience."

"Clean room, adequate breakfast, friendly staff. Free parking. Only issue was it took a long time for the shower water to get hot. Good budget option in an are where few exist."

"House worked great for us. Definitely be prepared for stairs as the main level for this property is on the second story and the three bedrooms were up another flight on the third floor. The two bathrooms were both on the second floor. Had a rustic old time feel that we enjoyed. The only thing I noticed that could be improved would be some updated bedding. The heating system worked great as it was very cold outside during our day. It was a great location for us, close to the Track at New Balance. Also, the private parking in the driveway, was a major benefit, especially since street parking was limited due to heavy snow piles. Also, the property is located at the end of a dead end street that made the area nice and quiet. Would definitely stay here again."

"Outrageous pet fee $150. I was only there one night. Also you have to pay separately for parking"

"Yes, the room was clean and they were very nice. "