Ratings based on 514 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
75% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Oct 1, 2015
Little rat in the room and holes in the comforters , bathroom really clean, the smell because of the AC was bad.. Make me feel sick. Close to the trains . The housekeeper really helpful and hard worker . Receptionist in the night shift is bad , day time really nice. I'm pretty sure if they make little changes they can be a really good hotel. The breakfast was really good with lots of choices. Good for a low budget trip.
1 out of 5
by A verified traveler

Worst Experience in a hotel ever!!!

Posted Sep 28, 2015
Pros: Nothing
Cons: Close it down!
Location: If you are looking to buy some crack you are in the right place!
I cannot believe that Expedia would send customers to this hell hole. Water stains in the roof, holes in the walls, bad smell in the room, wall paper pealing off, train runs all night long out side the window, tv remote buttons were barely legible, Light electrocuted me when I went to turn it on, No elevator! I had to carry my bags up steps / I could go on but I guess by now you get the point. I wish I could get my money back but I know that will never happen. This was my first and last experience with Expedia!!!! if these are the hotels you have on our network I we don't need to do business!!!!
4 out of 5
for Everyone
by A verified traveler from Buffalo, NY

Needed to be in the Bronx and it was a great!

Posted Sep 28, 2015
Pros: It was clean and price was right!
Cons: More lighting outside by corners and into parking lot in rear.
Basic stay just needed a place to sleep. Staff very courteous and quick with check in and check out.
2 out of 5
by A verified traveler from bronx


Posted Sep 15, 2015
The hôtel was very dirty but the staff was friendLy
1 out of 5
by A verified traveler

Is a dump not a hotel smell of rubbish everywhere

Posted Sep 4, 2015
Pros: Nothing
Cons: Evrything
Location: Drug addicts and bums everywhere .
The worst hotel ever disappointed with Expedia for not checking the hotel at all. Is dirty rooms are very dirty nothing for breakfast staff very rude etc
2 out of 5
by A verified traveler

Mold Johnsons

Posted Aug 28, 2015
Pros: Staff and ac and beds
Cons: Mold
Location: I was scared to go outside.
The good , free parking, great beds, free breakfast, cheap. If that's all you care about, fine. The bad...there was a mold smell through out the building. The subway train passed right over the hotel, the subway near the hotel would not take you the way you wanted to go, you had to walk 4 blocks to get to the real subway. The breakfast room had a huge circle of mold on the ceiling that ruined your appetite. There were frozen eggs and sausage that you could microwave. The staff was great.
2 out of 5
by A verified traveler from Southampton , NY

Stay here as a last resort

Posted Aug 25, 2015
We asked for 2 towels we got 1. The cot we asked for was not available when we got there. Every time we left our room and try to go back in the room key didn't work and we had to go back downstairs to the front office to have it reprogrammed.
3 out of 5
for Everyone
by A verified traveler from Dallas, TX

Served its purpose.

Posted Aug 23, 2015
I reserved this room at the last-minute because I was going to NY for a funeral. The location was my top concern, close to the funeral home. The stay was very agreeable but the location was not. The train right outside my room was annoying at times. Other than that, it was a very clean room with very pleasant staff.
2 out of 5
by A verified traveler

Dirty Floor rug & blanket.

Posted Aug 19, 2015
Pros: Enough free parking space.
Cons: They need to clean up the floor.
Location: no
I do not want to go there again. Floor rug spoil everything.
2 out of 5
by A verified traveler from Florida

out of the way

Posted Aug 3, 2015
Pros: closeness to public transportation
Cons: breakfast
Location: near subway, near Bronx Zoo
Stairways access only,no elevators. The staff was not willing to compromise with requests. The food for breakfast was not fresh.