1/5 Terrible
Mike E.
Mar 10, 2021
Don't stay here!
I emailed ( will post that email at the end) Susan Bigham the property manager about my concerns from our stay on 3/1/21 and haven't heard anything back as of 3/8/21. So obviously Susan doesn't care to address the issues with this property. So if you are going to stay here just know what you are getting into.
"Hi Susan,
I have gotten a few emails to review our stay (2/22-2/25) and we were very disappointed and I wanted to give you the chance to address this before completing a probably very negative review.
1. When we first walked into the house in the laundry room there was a bucket with old mop water. Not a great first impression to say the least.
2. The Keurig machine had water in the tank from who knows when. Clearly this isn't sanitary.
3. We had to bring up firewood for the the stove. Asking guests to do this, is like telling them they can use your hot tub but only if they bring their own water!
4. The instructions for use of the hot tub on the door and in the welcome book aren't consistent. If you are giving instructions for using something make sure they are clear. They said to use 2 scoops of chemicals after use. How much is a scoop? Which chemicals (there were at least 4-5 different ones)? Plus the defoamer was frozen from being left in the storage shed outside, not in the inside cabinet as described.
5. Having a camera over the hot tub felt very much like an invasion of privacy.
6. We personally picked up multiple cigarette butts around the hot tub area. GROSS!
7. There were multiple piles of dog poop on the ice/snow on the patio near the hot tub that we had to make sure we didn't step on and started to smell after the ice/snow had melted some.
8. The patio that the hot tub is on has a lot of snow and ice which should have been cleared so we could have use of that area had we wanted to.
9. The mattress in the master bedroom was horrible. Sleep is a very high commodity while on vacation, and this mattress made that nearly impossible. It is worn out to say the least.
Now, all of this we were willing to look over but this last one just really ruined it all.
10. I had reached out to you about the propane for the outdoor grill. You told me it was provided, well there were two tanks, one on the grill and one in the garage. When I went to turn the grill on the tank was empty (yes I made sure the tank was "open". So no big deal, I will get the one from the garage, well it was empty too. SOOO our last night celebration dinner was ruined.
