Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
1.5 out of 5
20% of guests recommend
1.6 Room cleanliness
2.1 Service & staff
1.7 Room comfort
1.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by Mike

Place is a dump....should of just slept in the car

Posted Nov 30, 2013
Pros: Nothing
Cons: Everything
Hotel is not worth $70 a night. Will never stay there again. Horrible decor, toilet was plugged. Went out and purchased my own bedding.
2 out of 5
by A verified traveler

No Senior Citizen Discount needs reduced price.

Posted Aug 27, 2013
Pros: We liked that it was near the University of Buffalo
Cons: No hooks or shelving space near sink
No breakfast, mattress was good, shower was good. The coffee pot, refrig and microw. worked fine, fan in bathroom way too loud.
1 out of 5
by A verified traveler

worst inn.

Posted Jul 30, 2013
Not clean, the paint came off the walls. Curtains in the room were of lowest standard.
2 out of 5
by Charity from Toronto, ON, Canada


Posted Sep 18, 2012
The hotel was somewhat clean...but the bathroom was disgusting...and to me the bathroom is a real big deal..I would not recommend this to anyone at all.
1 out of 5
by UB Mom from Long Island, New York, USA

Skeazy and sketchy

Posted Aug 29, 2012
Pros: none
Cons: dirty sheets
Location: Safe but not optimal
Bathroom sink didn't drain; towel holder was falling off the wall; toilet didn't completely flush; cigarette burns in bedspread, blankets and curtains; the bedsheets were used/ dirty and while we were provided with fresh ones, the manager made the excuse that sometimes the dryer deposits hair on the linens! The laughable part was the Holiday Inn ice bucket. We arrived very late, slept in our clothes and left as early as possible the next morning. I wouldn't go near the shower or drink any tap water.
1 out of 5
by A verified traveler

worst customer service, quality

Posted Aug 6, 2012
Quality of hotel is bad. Air conditioner , coffee maker, wakeup alarm doesn't work. No front desk.
2 out of 5
by Luiza

Horrible Inn

Posted Jul 3, 2012
Cons: smell in the room - smell in the washroom - broken toilet paper holder - bad pillows
The room and the toilet was so smelly - unbearable. The bath tub was stained (all cigar burn problems) the toliled drain was stinking. No toilet paper holder. The pillow shams were dreadful. I was told I would get breakfast - well we did not get any breakfast. I was charged US$ 15 extra over the price quoted by you guys. I got a bad deal from you guys and would appreciate some compensation.
1 out of 5
by ashok from Campbell Hall, Hamptonburgh, NY 10916, USA

Worse place in Buffalo to stay

Posted May 13, 2012
Pros: none
Cons: all
Location: good location bad hotel
The room was not clean, dirty ripped sheets, television remote did not work. Room smelled, no bathroom tissue, the office was closed until 9:15 am for any assistance. There was no breakfast. Broken window in bathroom. It was a horrible place and why would Expedia have it in their list of hotels, beats me. Certainly no place for a family to stay unless you want the room for an hour. Never again.
3 out of 5
by A verified traveler from Canton, OH

A no-frills hotel -- expectations met

Posted Sep 27, 2011
This hotel is not really one I'd recommend if you need more than a place to sleep. But that's what I needed. In my room (what must have been their honeymoon suite), there was a whirlpool right in the room and a bare-bones bathroom (the door didn't close all the way) -- but it wasn't an issue for me. In addition there was a TV (no remote) and a one-cup coffee maker. A nice touch (again, at least in this room -- can't speak for all rooms) was a fridge and microwave -- it reminded me of my dorm room, but was nice to have! The hotel is located right on Niagara Falls Blvd., walking distance from some restaurants, shopping, etc. There's a Dunkin Donuts right at the nearest intersection for those who don't want to fumble with the individual coffee cup brewer that was in the room (or at least in this romantic room!) The room smelled of some type of cleaner or febreeze or something. I imagine that is better than whatever it would have smelled like otherwise. Would I bring my wife and son here? No. Would I recommend this hotel to a valued business partner? No. Would I stay here again if I needed somewhere to stay with "the boys"? Sure.
1 out of 5
by A verified traveler from Westchester, NY

Do Not Come Here!!!!

Posted Oct 14, 2010
The room was small and dirty. Everything it contained was old and dirty. The key was this weird dotted card that sometimes didn't even work to open the door. Didn't even want to sleep on the sheets. We only stayed one night which is why we stayed and dealt with it. Seems like at this hotel people actually live there. To make it even worse, the next day we checked out my husband found a BEDBUG!!!! I thought since we were only staying one night to at least find a cheap place to stay and save $$$ but I recommend to stay at a place that is more pricey at least you get your $$$ worth and its clean! Will NEVER stay here again.