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GR Solaris Cancun & Spa - All Inclusive

Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Exterior
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of GR Solaris Cancun & Spa - All Inclusive

VIP Access

GR Solaris Cancun & Spa - All Inclusive

4.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa
Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500

Explore the area

  • Popular LocationIberostar Cancun Golf Course6 min walk
  • Popular LocationEl Rey Ruins6 min walk
  • Popular LocationDelfines Beach6 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Cancun

Located on the beach, GR Solaris Cancun & Spa - All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good airport proximity. Tequila Museum and Cinemex La Isla Cancun are cultural highlights, and some of the area's activities can be experienced at Moon Palace Golf Club and Iberostar Cancun Golf Course. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at Oasis Arena. Looking to get your feet wet? Scuba diving, snorkeling and water skiing adventures can be found near the property.

What's nearby

  • Iberostar Cancun Golf Course - 6 min walk
  • El Rey Ruins - 6 min walk
  • Delfines Beach - 6 min walk
  • Maya Museum of Cancun - 4 min drive
  • Oasis Arena - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • Navios - 13 min walk
  • La Punta Grill & Lounge - 3 min drive
  • Xkat-ik - 4 min drive
  • Da Vinci - 5 min drive
  • Restaurante Benazuza - 5 min drive

About this property

GR Solaris Cancun & Spa - All Inclusive

4-star all-inclusive property located in Zona Hotelera
At GR Solaris Cancun & Spa - All Inclusive, you can look forward to a marina, a swim-up bar, and a poolside bar. With a beachfront location, beach massages, and sun loungers, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the steam room or hot tub, and indulge in a manicure/pedicure, a massage, or a body scrub. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and garden views. The health club offers aerobics classes and yoga classes; other things to do include kayaking, beach yoga, and beach volleyball. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Express check-out, a front desk safe, and coffee/tea in the lobby
  • Concierge services, a 24-hour front desk, and wedding services
  • Guest reviews speak well of the bar, beach locale, and helpful staff
Room features
All 306 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and minibars (stocked with some free items).
Other conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Climbing wall
Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai
  • Deli

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Kayaking
  • Lifeguards on site
  • Motorized watercraft
  • Pilates classes
  • Playground
  • Shopping
  • Spa services
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Marina onsite
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

Frequently asked questions

Does GR Solaris Cancun & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is GR Solaris Cancun & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at GR Solaris Cancun & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at GR Solaris Cancun & Spa - All Inclusive?

Check-in is from 3:00 PM - 11:30 PM. After-hours check-in is not available.

What time is check-out at GR Solaris Cancun & Spa - All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at GR Solaris Cancun & Spa - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, aerobics classes, cooking classes, and more.

Where is GR Solaris Cancun & Spa - All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the city center, 0.1 mi (0.2 km) from Hotel Zone Beaches, and 0.3 mi (0.5 km) from Delfines Beach. Iberostar Cancun Golf Course and El Rey Ruins are also within 10 minutes.

Can I cancel my reservation for free at GR Solaris Cancun & Spa - All Inclusive and receive a full refund?

Yes, GR Solaris Cancun & Spa - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to GR Solaris Cancun & Spa - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.8

Good

Rating 10 - Excellent. 1181 out of 2665 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 730 out of 2665 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 370 out of 2665 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 206 out of 2665 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 178 out of 2665 reviews" "
" "2 - Terrible 7%

8.9/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Good

Earl Sanders

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin, once we arrived at the hotel I honestly can say we was very impressed as far as how the hotel function. We checked in, they upgraded our rooms. I love the all you eat buffets and restaurants. I love the staff and how they treated the guests in the hotel. And I love the shows they had every day. Me and my wife had the best time ever and I would love to come back. Gr Solaris Cancun is by far one of the best hotels in the area to stay.
Stayed 4 nights in Jan 2023

10/10 Excellent

Anthony James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at GR Solaris. Staff was amazing!!
Stayed 7 nights in Jan 2023

10/10 Excellent

Claudio Raul Zamora

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos la pasamos excelente en este hotel. Tiene buenas instalaciones, el personal de la barra es muy amable, hay buenas opciones de comida y nuestra habitación estaba súper bien. Una excelente opción en Cancún.
Stayed 4 nights in Feb 2023

10/10 Excellent

Debra B.

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome! Food was great! There’s something wrong of you can’t find something you like. My favorites were the brick oven pizzas and the nachos at the poolside grill! The flaming coffee drinks in the lobby every afternoon were delightful. We enjoyed the buffet most days but the restaurants were good for a sit down meal. Just make sure you make your reservations at 4:00 the afternoon before. They also have a deli where you can get sandwiches but I liked the coffee drinks and desserts. Oh and then there is room service included as well! The day activities around the main pool (one of three) was fun and the evening shows were good if you can stay awake after a day in the sun and food. I read some reviews where people complained about the noise in the hallways and from rooms on either side of you. It’s true you can hear everything so I would recommend earplugs but the rooms were nice and updated. They also have a really nice spa! The neck back and feet massage was one of the best massages I ever had!
Stayed 7 nights in Jan 2023

8/10 Good

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
I liked the fact that we could visit the other sister properties. The food was good with vegan options. I think the bar should open before 11:00 a.m. and the breakfast should be open earlier as well.
Stayed 3 nights in Feb 2023

6/10 Okay

Greg

Traveled with partner
Liked: Cleanliness, staff & service
Rooms are noisy. You can hear the snoring in the next room and talking. Very limited bar beer menu.
Stayed 7 nights in Jan 2023

10/10 Excellent

Steven, Batavia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and friendly, dress code at marco polos did addressed , great place for vacation
Stayed 7 nights in Jan 2023

2/10 Terrible

Luba

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Check in was incorrect for all of my 10 guests - incorrect room types and incorrect reservations 2. No welcome drink 3. P was absolutely awful to us - lied to us that she left for the day to avoid speaking to us and did not allow us to use the theater room for a staff meeting which we requested 21 days before our arrival. 4. Restaurants would rarely allow us to all eat together 5. Waited for 20 min to get any service at the Mexican restaurant after we were seated 6. 1 room had an issue with the door making lots of noise throughout the night - front desk promised to have it looked at but never did for 3 days 7. No Internet even in the "internet room" 8. There was feces all over the wall in the bathroom by the adult pool 9. Main pool bathrooms were disgusting and overflowing with urine and feces and unusable 10. Overall the worst vacation experience Each room was called at 7am by the front desk telling them they had a welcome gift for them. We had just gotten in the night before - check in was a mess and we were on a 3 hour time difference. Once we got up and got to the desk there was no welcome gift they tried to sell us a time share. Not one person looked after the issues we brought up to management, specifically managerswho we were in contact via email 21 days before our vacation. Management does not value its customers or care to help in anyway. One sentence we heard over and over was "it is not possible" this should be the tag line for GR Solaris
Stayed 3 nights in Jan 2023

10/10 Excellent

Jose, Houston

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy the stay and all inclusive. The food was really good and the staff was really friendly they make sure you enjoy your time there. The Pool entertainment with Cristian was fun he makes sure everyone has a great time. I will stay again for sure.