La Palma Beachfront - Self Check In

3.0 star property
Hotel with an outdoor pool, steps from Cancun Convention Center

Choose dates to view prices

Photo gallery for La Palma Beachfront - Self Check In

Outdoor pool
Double Room, Pool View | Living area | 32-inch TV with digital channels
Deluxe Double Room, Ocean View | Living area | 32-inch TV with digital channels
Reception
Sundeck
Escape to La Palma Beachfront - Self Check In, where beachy vibes and modern comforts blend seamlessly. Relax on the outdoor furniture by the pool or unwind with a drink at the bar after exploring Cancun Convention Center and Forum Beach nearby. Enjoy in-room WiFi, express check-in/check-out, and take advantage of the dock for water activities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

Classic Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Air conditioning
TV
Rainfall showerhead
Private bathroom
Digital channels
Wardrobe or closet
  • Sleeps 1
  • 1 Twin Bed

Comfort Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
TV
Rainfall showerhead
Private bathroom
Digital channels
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

Highlights

Separate sitting area
Individually furnished
Air conditioning
TV
Rainfall showerhead
Private bathroom
Digital channels
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

Double Room, Pool View

Highlights

Separate sitting area
Individually furnished
Air conditioning
TV
Rainfall showerhead
Private bathroom
Digital channels
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Air conditioning
TV
Rainfall showerhead
Private bathroom
Digital channels
Wardrobe or closet
  • Sea view
  • Sleeps 2
  • 1 King Bed

Junior Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
TV
Rainfall showerhead
Private bathroom
Digital channels
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
km. 9.5 Blvd. Kukulcan, Zona Hotelera, Lote 5B2, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 3 min walk - 0.2 miles
  • Forum Beach - 6 min walk - 0.4 miles
  • Gaviota Azul Beach - 8 min walk - 0.5 miles
  • Chac Mool Beach - 14 min walk - 0.8 miles
  • Hotel Zone Beaches - 8 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪RIU (Lounge Bar) - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬4 min walk
  • ‪Miramar - ‬5 min walk
  • ‪Vips - ‬4 min walk

About this property

La Palma Beachfront - Self Check In

Hotel near Cancun Convention Center
Close to Forum Beach and Gaviota Azul Beach, La Palma Beachfront - Self Check In provides a terrace, a garden, and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Express check-out, express check-in, and outdoor furniture
  • Smoke-free premises
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like free WiFi.
More amenities include:
  • Bathrooms with rainfall showers and shampoo
  • 32-inch TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • 15 steps to reach entrance
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Palma Beachfront Self Check In
La Palma Beachfront Self Check In
La Palma Beachfront - Self Check In Hotel
La Palma Beachfront - Self Check In Cancun
La Palma Beachfront - Self Check In Hotel Cancun

Frequently asked questions

Does La Palma Beachfront - Self Check In have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at La Palma Beachfront - Self Check In?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at La Palma Beachfront - Self Check In on Nov 30, 2025 start from $155.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Palma Beachfront - Self Check In pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Palma Beachfront - Self Check In?

This property doesn't offer parking.

What time is check-in at La Palma Beachfront - Self Check In?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at La Palma Beachfront - Self Check In?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is La Palma Beachfront - Self Check In located?

Located in Zona Hotelera, this hotel is steps from UltraMar Ferry Terminal and Cancun Convention Center. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach are also within 10 minutes.

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Reviews

La Palma Beachfront - Self Check In Reviews

7.8

Good

8.0

Cleanliness

7.2

Amenities

8.6

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 43 out of 87 reviews
Rating 8 - Good. 20 out of 87 reviews
Rating 6 - Okay. 6 out of 87 reviews
Rating 4 - Poor. 3 out of 87 reviews
Rating 2 - Terrible. 15 out of 87 reviews

Reviews

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a great location for the price, but I do wish I would've spent a little bit more for a better room and more comfortable bed. The view was awesome and I'm not a fan of huge hotels. I would stay here again.
Stayed 3 nights in Jun 2025

6/10 Okay

Diana

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We asked for an ocean view. We got a view of construction workers. I understand they’re remodeling but that’s not what we paid for. Also, the street is super dark. Kinda scary. However, the staff is super friendly and helpful. It’s right next to the beach. But it feels kinda weird. Locals stare at you a lot.
Stayed 1 night in Sep 2025

10/10 Excellent

Evodio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find the entrance. All around a good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

The location couldn’t be better!
Stayed 1 night in Nov 2024

2/10 Terrible

emilia

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing is unique in this place it is a dusaster the washroom is terrible, toilet bowl has no water .
Stayed 9 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasy access to the beach, plenty of restaurants options at walkable distance. Hotel staff made my stay better as they provided recommendations about local stores, transportation and food.
Stayed 5 nights in May 2024

10/10 Excellent

ADITYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem, easily one of the best, most accessible location in hotel zone. Alejandro and David were amazing, they are always willing to help.
Stayed 4 nights in Oct 2024

8/10 Good

Anna Elizabeth

Liked: Cleanliness, staff & service, amenities
Very helpful and nice staff. Water in the shower wasn’t warm for long but that’s about it. Right on the beach and in between 2 good restaurants. Would recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 7 nights in Jul 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
There were blood stains on the pillows
Stayed 1 night in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Room was nice but patio is actually the public walkway to the pool so literally everyone that walks bu can just look into your room of if the patio door is open for fresh air just walk in
Stayed 8 nights in Nov 2024

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in room #8 and it was perfect! Pool right off the beach ENORMOUS room, patio right outside the door. Super easy check in! The door to the hotel is a little hidden, but if you end up at the restaurant they will show you to the hotel door 😍 I'll stay here again next time I'm in Cancun!
Stayed 2 nights in Feb 2024

4/10 Poor

ahmad

Liked: Staff & service
Disliked: Property conditions & facilities
Ok! So this would be a big feedback.. First of all.. the pictures in the site ARE NOT the SAME as what we lived in Second of all .. ALL the workers are GREAT , very helpful very friendly and answered to all our questions and inquries as fast as they can so obviously my problem is not the workers My problem and review is dedicated to the Manager/Owner For the price rate it is not we should have got.. the shower holder was damaged we had to shower using the damaged unscrewed cap.. everytime the room was cleaned the towels were different.. the bed was clean and fine but there are no anenties in the room No hot water/tea/coffee/iron The place was a bit messy during the day due to construction going on The room we were in (room 5) the windows had no sign of safety nor it was locked .. literally anyone could come in the room and when we told the workers they said it was safe (which that was the case) but as anywhere you need to feel safe as a tourist! Checkout was fine but we couldnt keep our luggage and grab abite due to one person in the office! PLEASE upgrade this place.. its location is Perfect and being near the sea is perfect but not very inviting
Stayed 3 nights in Jul 2025

2/10 Terrible

Neysa

I was very surprised that Expedia would advertise for this hotel. It was miserable. The air conditioner was nasty, no tissues, no washcloths, the washcloth was like a bar rag or hand towel. I do have pictures if you would like to see them or view was terrible. The smell was gross when we open the window. I guess I expected a lot more I was embarrassed.
Stayed 6 nights in Jan 2024

2/10 Terrible

Francisco

Disliked: Staff & service, property conditions & facilities
Poor service - no one at the front desk when we arrived . Room was very dirty and smelled like cat poop. The bedding was filthy and stained. Hotel only had 6 rooms. The photos make the property look bigger than it actually is . The property had no clean towels available. Charged $500 for 2 nights left after the first night . Still fighting with the hotel and Expedia for the refund for the other days . Do not stay here it’s horrible !!!
Stayed 3 nights in Jan 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right on the beach. If you like sand everywhere between your bed and the beach, you'll like it. The bed was very short, and my feet hung over the bed by 6". I had to sleep diagonally. There was one crappy blanket that was smaller than the bed. It was noisy every night until after midnight. Lots of people yelling and music. Bed was very low with a mattress on a short pedestal. Night lights were "mood" lights that flash red, green, blue every few seconds. They don't send you info on how to check in until 3 hours before arrival. There is almost no place to park. The sewer was overflowing in the parking area and you had to walk through it to get to the room. This place is a joke. There were no beach lounge chairs set up. They were stacked up and chained down. There was NO hot water one night and one morning - not even warm water. When you turn on the faucet or shower, the water spits and spurts and splashes water all over the room. There are more bad things, but these are the worst.
Stayed 2 nights in Jan 2024

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was literally on the beach! Playa de Caracol. In fact that is the easiest way to get a taxi to drop you off. It is close to everything. Unfortunately the new manager of the property has her hands full. There is much deferred maintenance. I was there in February and the pool was cold. But if it were warmer would have been a fantastic place to hang out and watch the beach. It is at best an unusual configuration. Located above a restaurant ,at a boat dock inside a wood fence with a gate. No real signage. If you are challenged by stairs this ain't your place. The rooms were clean and well appointed. Although, they were having an issue with the septic system while I was there. I would not call it a resort, hotel or even a motel. It might be called a boutique hotel. But that sounds way to fancy. No gym, no continental breakfast, no elevators, no 24hr lobby. I might stay there again going to or from Isla Mujeres, since it is literally at one of the ferry docks. Also it is right across the street from a large grocery store. So maybe buy supplies for your stay on the island. But there are stores on Isla Mujeres and much more convenient. All of that said I delayed making this review because I liked the new manager so much. She was responsive and helpful. I wish them the best and hope if I stay again I can revise my review to say nothing but good things.
Stayed 8 nights in Jan 2024

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that I was able to walk the beach along the resorts and swim
Stayed 4 nights in Oct 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Same review I had just posted I stayed here twice in a week. The picture they use was literally the view from my room. I do wish that I had spent a little more for a more comfortable bed but I don't like the big hotels either… I would stay here again
Stayed 2 nights in Jun 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Allison Juliany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene lo necesario, está en muy buena zona, muy cómodo y buena relación calidad-precio.
Stayed 2 nights in Jul 2025

2/10 Terrible

Adam

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice time. Not the most up kept but nice place.

The stay was fine in room 5 but room 3 the toilet wasn't working. The windows don't lock either. Was a bit worrisome. Otherwise good place.
Stayed 2 nights in May 2025

2/10 Terrible

Nishant Joseph

Disliked: Cleanliness, amenities, property conditions & facilities
This was our first trip to Mexico. I booked this property thinking this is a 3 star property and located in a great location. However, when we arrived at night for check-in, we were so shocked to see that it is more like a "Motel" or "hostel" (forget 3 star), which is run by a third party property company. They have a single receptionist who leaves the property at 10pm. Most of the locals don't even know that such a property exists. At the entrance, it is quite dark and scary as there is a local beach access and you may find all kind of drunk people sitting near the entrance. There is no security near property if you have any security issue at night. There is a club at the bottom of the hotel and you could hear loud noises even at night till it closes. There was no water nor wifi in our room for one entire day. The receptionist kept saying that the issue has been fixed and we might have water soon but the issue remained unresolved. We had to vacate the property and book room in adjacent hotel to ensure that we get water. Imagine being without water in peak summer month of May where it is hot and humid. The owner of the property never picks up the phone call and it has been a traumating experience for me and my wife. I felt cheated and I want to warn others to be aware of this scam.
Stayed 2 nights in May 2025

2/10 Terrible

Jorge

Disliked: Amenities
👍- Location 👎- staff totally disconnected
Stayed 3 nights in May 2025

8/10 Good

Ernesto

Liked: Amenities, property conditions & facilities
La ubicación es excelente. El personal es muy amable. Podrían mejorar el aspecto de la limpieza. En general es una opción conveniente y a buen precio
Habitacion
Frente del hotel
Piscina
Stayed 5 nights in May 2025